Housekeeping Supervisor

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Health insurance

401(k) with company match

Paid vacation, sick days

Family bonding time

Tuition reimbursement

Free colleague meals

Exclusive discounts

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Supervisor in Chapel Hill, NC. The role focuses on supervising housekeeping staff, inspecting guest rooms, and resolving guest concerns to ensure exceptional service.

The position requires at least 1 year in hotels with strong communication skills and basic computer skills; prior supervisory experience is preferred to lead a team effectively.

Qualifications

• Minimum 1 year hotel experience and excellent communication skills.
• Basic computer skills required.
• Prior supervisory experience preferred.

Responsibilities

• Perform supervisory duties in the Housekeeping department.
• Inspect guest rooms and ensure cleanliness standards.
• Counsel and interview employees; address guest complaints.
• Handle general office duties as needed.

Skills

Guest-focused mindset

Strong communication skills

Team collaboration

Job description

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

Exceptional Benefits That Go Beyond the Basics

At Hyatt, we’re proud to offer a benefits package that reflects our commitment to your well‑being, growth, and work‑life balance. Here’s what you can look forward to as part of our team:

Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.

Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.

Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.

Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.

Family Support Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service).

Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.

Daily Perks Free colleague meals during your shift to keep you energized and appreciated.

Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re excited to welcome individuals who bring warmth, dedication, and a passion for hospitality. If you enjoy creating memorable experiences for others, you’ll thrive here!

Qualifications:

Guest-focused mindset – A genuine desire to meet and exceed the needs of others in a dynamic, fast-paced environment.

Strong communication skills – Refined verbal and written abilities to connect with guests and team members effectively.

Ability to foster collaboration amongst team.

Schedule & Pay:

Flexibility – 7:00am-3:00pm, including weekends and holidays, to support our guests and team.

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