Housekeeping Supervisor

West Street Hotel; Bar Harbor (ME); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hotel in Bar Harbor is looking for a Housekeeping Supervisor to lead the housekeeping team. The role involves overseeing housekeeping duties, staff supervision, and ensuring customer satisfaction. Candidates should have previous supervisory experience and strong interpersonal skills. The hotel offers various benefits including health and dental insurance, 401(k), and discounts.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Qualifications

• Previous experience in housekeeping supervision required.
• Exceptional interpersonal and communication skills necessary.
• Good time management and organizational skills desired.

Responsibilities

• Supervises housekeeping and laundry staff to ensure duties are performed.
• Handles guest complaints and maintains cleanliness of rooms and common areas.
• Organizes staff schedules and hosts daily meetings.

Skills

Interpersonal skills

Time management

Organizational skills

Conflict resolution

Communication

Education

High School Diploma/GED

Job description

We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Responsibilities:

• Supervises housekeeping staff as duties are being performed
• Supervises the duties and tasks of laundry staff
• Stocks and maintains supply rooms; orders supplies according to a budget
• Receives, processes, and handles guest complaints in regard to housekeeping services
• Ensures that rooms are kept clean and free from hazards
• Ensures that all common areas are kept clean and free from hazards
• Organizes all staff during the day and hosts daily meetings with housekeeping staff
• Assists guests with questions and basic requests
• Provides a high level of customer service at all times; remains professional
• Trains new housekeepers and support staff
• Meets with company officials regularly in order to provide progress reports and address issues

Qualifications:

• High School Diploma/GED a plus but not required
• Previous experience in housekeeping supervision
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Good time management and organizational skills
• Conflict resolution experience
• Patience and good listening skills

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.