Housekeeping Supervisor

White Lodging Services, Inc.

Austin (TX)

On-site

USD 36,000 - 48,000

Full time

8 days ago
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Benefits offered by this job

DailyPay
401(k) with company match
Paid time off
Wellness tools
Tuition reimbursement
Discounts on hotel rooms
Growth opportunities
Employee Assistance Program
Medical/dental/vision insurance
Parental leave

Job summary

White Lodging Services, Inc. is seeking an entry‑level housekeeping supervisor to support daily hotel operations in Austin. You will assist with scheduling, training, and guiding a team to maintain premium cleanliness and guest satisfaction across rooms and public areas.

Ideal candidates have prior housekeeping experience, strong communication skills, and a genuine commitment to hospitality. This role offers growth opportunities and a comprehensive benefits package in a dynamic hotel environment.

Qualifications

  • Experience in hotel housekeeping or custodial services is required or strongly preferred.
  • Desire to step into a leadership role with a clear path to Housekeeping Manager.
  • Strong candidates will have knowledge of hotel room cleaning techniques and best practices.

Responsibilities

  • Coordinate daily housekeeping operations and assist with scheduling and training.
  • Ensure rooms, public areas, and back‑of‑house spaces meet cleanliness and brand standards.
  • Conduct regular inspections to verify safety and compliance.
  • Help manage housekeeping inventory to maintain supplies and equipment.
  • Respond promptly to guest inquiries and resolve issues with urgency and care.
  • Support and mentor room attendants to foster a positive team environment.

Skills

Attention to detail
Leadership potential
Communication
Team motivation

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities
What You'll Do
  • Support and coordinate daily hotel housekeeping operations — assisting with associate scheduling, hands‑on training, and team support across guest rooms, public areas, and back‑of‑house spaces
  • Ensure all guest rooms, suites, public areas, and back‑of‑house spaces are cleaned, maintained, and presented to premium hotel cleanliness and brand compliance standards on every shift
  • Conduct regular room and property inspections to verify cleanliness, safety, and compliance with White Lodging standards and hotel brand protocols — identifying and resolving issues before they impact the guest experience
  • Assist in managing housekeeping inventory — helping monitor par levels and maintain adequate supplies, linens, and housekeeping equipment for uninterrupted daily operations
  • Respond promptly and professionally to guest inquiries and complaints regarding housekeeping services — resolving concerns with urgency and a genuine commitment to guest satisfaction
  • Foster a positive, team‑oriented hotel housekeeping work environment by supporting and mentoring room attendants and modeling hospitality excellence on every shift
What You'll Bring
  • Prior hotel housekeeping, room attendant, or custodial services experience — required; previous hospitality or hotel housekeeping experience strongly preferred
  • A desire to step into a leadership role and develop your career in hotel housekeeping management — this is an entry‑level supervisory position with a clear path to Housekeeping Manager
  • Working knowledge of hotel room cleaning techniques, floor care methods, and housekeeping best practices in a premium hotel environment
  • Strong communication skills and a natural ability to motivate, support, and direct a hotel housekeeping team in a fast‑paced environment
  • High attention to detail and a genuine commitment to delivering consistent, guest‑ready results across every room and public space on the property
  • Flexibility to work weekends, holidays, and varied shifts as hotel business needs require
What You Can Look Forward To
  • DailyPay — get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Employee Assistance Program (EAP)
  • Full‑time associates also receive:
    • Medical, dental, and vision insurance — starting day 1
    • Life and disability insurance
    • Paid parental leave
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