Housekeeping Manager

OCI Hospitality; Duluth (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

OCI Hospitality is seeking a Housekeeping Manager in Duluth, Minnesota to oversee all housekeeping operations and manage team members. Responsibilities include maintaining cleanliness in guest rooms and public areas, ensuring compliance with health standards, and managing departmental budgets.

The ideal candidate will possess strong leadership and communication skills, along with the ability to handle stressful situations professionally.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Strong leadership and professional image.
• Conduct work-related functions in a professional manner.

Responsibilities

• Oversees housekeeping, laundry, and public area team members.
• Ensures superior room and public area cleanliness.
• Monitors and oversees department budget including payroll.
• Ensures compliance with health and safety standards.
• Establishes daily room inspection program.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Leadership

Professionalism

Job description

Description

Job Summary

The Housekeeping Manager oversees all housekeeping operations and team members. The Housekeeping Manager is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Oversees housekeeping, laundry and public area team members with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints
• Ensures all guests are provided superior room and public area cleanliness
• Monitors and oversees department budget including payroll and product inventories
• Ensures the compliance of health and safety standards
• Assists with monitoring and upholding procedures for control of supplies and keys
• Establishes daily room inspection program
• Ensures department reporting is completed promptly and accurately
• Maintains knowledge, skills, and abilities needed?to perform any position in the department
• Maintains accurate lost and found log and upholds related policies and procedures
• Handles chemicals and cleaning supplies with care and in accordance to standards
• Operates commercial laundry and cleaning equipment
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Strong leadership and a professional image
• Conduct work-related functions in a professional manner