Housekeeping Suite Attendant - Buena Vista Suites Hotel

Sierra Lodgings Inc; Orlando (FL); Hybride; USD 26 000 - 32 000; Plein temps

Résumé du poste

Buena Vista Suites Orlando Hotel is seeking a diligent Suite Attendant to provide housekeeping services for guest rooms. You will maintain cleanliness, restock amenities, and ensure a welcoming environment for guests in a fast-paced resort setting.

The role requires basic high school education, English communication, teamwork, and the ability to lift up to 50 lbs. Flexible weekend and holiday availability is appreciated.

Qualifications

• High school diploma preferred; hotel experience welcomed.
• Ability to communicate in English with guests and team members.
• Comfort working in a fast-paced resort environment.

Responsabilités

• Clean suites to meet cleanliness, organization, and presentation standards.
• Strip and remake beds; change linens; lift up to 50 lbs as needed.
• Dust, vacuum, mop, and replenish amenities and supplies.
• Respond promptly to guest requests and maintain room status reports.
• Adhere to safety guidelines and company policies throughout shifts.
• Communicate effectively with colleagues and guests.

Connaissances

Teamwork

Attention to detail

English language

Multi-tasking

Flexibility

Formation

High school diploma

Description du poste

Scope of PositionThe Suite Attendant is responsible for providing housekeeping services to guest rooms in accordance with the standards, policies and procedures established by Buena Vista Suites Orlando Hotel. This role is essential in delivering high-quality service to ensure a clean, comfortable, and memorable guest experience.Position RequirementsProfessional demeanor appropriate for a resort environment.Previous housekeeping experience preferred.Able to work cohesively as part of a team with minimum supervision.Able to focus attention on guest needs.Adhere to safety, rules, and company policies.Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.ResponsibilitiesPrepare and maintain suites to ensure cleanliness, organization, and presentation standards are met.Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning chemicals by extending arms over head, bending and stooping.Strip and make beds, change bed linens which may require lifting bedspreads weighing a maximum of 50 lbs.Provide attentive and courteous service to guests, responding promptly to requests and concerns.Respond quickly and efficiently to all guest requests.Keep linen closet and service landings secure.Dust furniture, pictures, drawers, window ledges, and shelves thoroughly.Vacuum throughout entire room and empty trash.Replenish amenities, linens, and supplies in guest room.Practice chemical safety rules and follow procedures for needles and other hazardous materials.Communicate effectively with other employees, as well as guests.Take accurate room status reports at the end of the shift.Understand information such as labels, instructions, and guest requests.Perform any other reasonable duties as required by management.EducationHigh school diploma: experience in a large hotel environment preferred.Skills and AbilitiesAbility to communicate in the English language (Second language is a plus).Ability to perform assigned duties with attention to detail, speed, and accuracy.Ability to work flexible schedules including holidays and weekends.Ability to perform multiple tasks.Physical RequirementsMust be able to work in a fast-paced environment.Must be physically fit in order to lift, pull, and push items up to 50 pounds.Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).