Housekeeping Runner SpringHill Suites

Lotus Hospitality Management; Bossier City (LA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Lotus Hospitality Management is seeking a housekeeping runner in a hotel to support the housekeeping team with linen delivery, restocking supplies and guest amenities. The role emphasizes prompt service, accuracy in inventory, and proactive communication with team members to maintain high guest satisfaction.

The position involves helping with guest requests, coordinating with other hotel departments, and contributing to overall cleanliness and smooth operations.

Qualifications

• This section intentionally left blank as no formal qualifications are listed in the job ad.

Responsibilities

• Deliver linens, amenities and supplies to housekeepers and guest rooms.
• Restock storage areas with towels, toiletries and cleaning supplies.
• Assist with guest requests to enhance the guest experience.
• Maintain clear communication with housekeeping and other hotel departments.
• Support other departments (e.g., food and beverage) as needed to ensure service efficiency.

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

A housekeeping runner in a hotel is responsible for delivering linens, amenities, and supplies to support the housekeeping team and ensure guest satisfaction.

Key Responsibilities of a Housekeeping Runner

1. Delivering Supplies: Housekeeping runners are primarily tasked with delivering linens, cleaning supplies, and guest amenities to housekeepers or directly to guest rooms. This ensures that the housekeeping staff have the necessary materials to maintain cleanliness and order in the hotel.
2. Restocking Storage Areas: They are responsible for restocking storage areas with essential supplies, ensuring that housekeeping teams have quick access to items needed for cleaning and guest services.
3. Assisting with Guest Requests: Runners often respond to special requests from guests or supervisors, which may include delivering extra towels, toiletries, or other amenities to enhance the guest experience.
4. Maintaining Communication: Effective communication with housekeeping staff and other hotel departments is crucial. Runners help coordinate tasks and relay guest requests to ensure smooth operations.
5. Supporting Other Departments: In addition to housekeeping, runners may assist other departments, such as food and beverage, by delivering items as needed, contributing to overall guest satisfaction and service efficiency.