Housekeeping Runner Hampton Inn Airport

Lotus Hospitality Management; Shreveport (LA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Lotus Hospitality Management in Shreveport, LA is seeking a Hotel Runner to support our housekeeping team by cleaning rooms, hallways, bathrooms and public spaces, and ensuring guest areas meet our standards.

The role involves restocking supplies, maintaining equipment, and assisting with guest inquiries while providing friendly service. A strong focus on safety and guest satisfaction is essential in this fast-paced hotel environment.

Responsibilities

• Clean rooms, hallways, bathrooms, windows, and common areas.
• Dust furniture and mirrors in public areas.
• Restock cleaning chemicals and supplies.
• Ensure guest rooms are ready for arrival with a smile and professional presentation.
• Remove trash and debris from hotel spaces to maintain cleanliness and safety.

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

The Hotel Runner job description entails cleaning hotel rooms and hallways, as well as bathrooms and public spaces.

It also involves cleaning all items, including windows, countertops, bedding, and carpets.

Hotel houseman keeps the equipment, such as vacuums and wood cleaning products in good working order.

They run errands to procure supplies, such as paper towels and toiletries when the supply is running low.

It is the hotel houseman’s role to keep guests happy by being a good listener.

They also serve as a liaison between the hotel and individuals who wish to make reservations or check-in.

Hotel houseman keeps documentation and log sheets on all work orders with dates completed and items, etc. received.

They also remove trash and debris from the halls and rooms that are vacated by guests.

Housekeeping Runners are responsible for meeting and greeting hotel guests as they enter the facility and ensure that linens are clean and ready for guests at all times.

Their job description entails attending to guest queries or issues and maintaining a safe environment by checking locks on doors, and ensuring that rooms are secure before leaving the facilities.

It is the job of a Housekeeping Runner to ensure that any dangerous or potentially dangerous objects do not fall into the hands of children.

It is their duty to clean these areas thoroughly.

The hotel houseman job description consists of the following duties, tasks, and responsibilities:

• Cleaning rooms, hallways, bathroom, windows, and common areas of the hotel
• Dusting furniture and mirrors, especially in public areas, such as lobby and bar areas in relation to guest’s need to have their face visible through mirrors when they are coming into a business or walking around the hotel’s property
• Refilling cleaning chemicals on specific tables that customers have requested that they be cleaned regularly (i.e. fruit and dessert table, etc.)
• Washing the windows and mirrors until they are clear and spotless.
• Changing linens, towels and sheets on timers 7 days a week as required by the hotel’s cleaning schedule
• Changing fabrics on curtains every 3 weeks or so as needed by the hotel’s cleaning schedule
• Making sure that items aren’t left out at check-in time (i.e. keys, hotel identifying cards, etc.)
• Making sure that the cleaning products are in good working order (i.e. vacuums and other cleaning supplies)
• Cleaning bathroom areas such as mirrors and door in the ladies’ room to remove soap scum prior to guest’s arrival
• Making sure that all carpets are clean and spotless prior to guest’s arrival
• Confirming that guest’s room is ready for them when they arrive at the front desk or check-in area, with a smile.
• Confirming that guests have been taken care of properly
• Making sure that the area is kept clean and safe for the guests when they are still in the property
• Confirming guest’s satisfaction with their room
• Removing garbage from the property to help prevent germs and odors at all times
• Making sure that all carpet areas are disinfected regularly to ensure that germs and bacteria can be killed on a daily basis.