Housekeeping Room Attendant job

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 30,000 - 43,000; Full time

Job summary

The Ritz-Carlton is seeking a Guest Environment Expert in Philadelphia to uphold the highest standards of cleanliness and guest comfort at a luxury property. The role focuses on delivering exceptional service, maintaining the Gold Standards, and ensuring spaces meet brand expectations.

Facilities experience includes cleaning guest rooms and public areas, stocking supplies, and promptly addressing guest requests.

Qualifications

• Customer service mindset and professional appearance.
• Ability to stand, walk, and perform duties for extended periods.
• Physically capable of lifting up to 50 pounds.

Responsibilities

• Maintain cleanliness of guest rooms and public areas.
• Deliver guest requests and stock carts.
• Follow safety policies and standard operating procedures to ensure quality.

Job description

Additional Information

• Job Number 26137112
• Job Category Housekeeping & Laundry
• Location 10 Avenue of the Arts, PHILADELPHIA PA 19102, United States VIEW ON MAP (https://www.google.com/maps?q=10%20Avenue%20of%20the%20Arts%2C%20PHILADELPHIA%20PA%2019102%2C%20United%20States)
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management
• Pay Range: $26.75-$26.75 per hour

Position Summary

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz‑Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz‑Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.