Housekeeping - Room Attendant

Sage Hospitality; Washington (District of Columbia); Vor Ort; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid Time Off, sick time, and holidays

Medical, dental, & vision insurance

Health savings and flexible spending

Employee discounts on hotels and more

Referral bonus program

Zusammenfassung

Homewood Suites by Hilton Washington DC Capitol-Navy Yard, managed by Sage Hospitality Group, seeks a housekeeping team member to maintain clean, welcoming guest rooms and public areas in a fast-paced hotel near the Navy Yard.

The role requires physical stamina and the ability to follow written and verbal instructions while delivering friendly service to guests in a central DC location.

Qualifikationen

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Aufgaben

• Retrieves items from storerooms and prepares cleaning cart for room cleaning.
• Cleans rooms and public areas to maintain cleanliness and presentation.
• Replaces towels, soaps and amenities and restocks supplies for arriving guests.
• Washes floors and cleans hard-to-reach areas as needed to maintain cleanliness.
• Inspects locks and room equipment and reports maintenance needs to management.
• Maintains a friendly, courteous demeanor and performs duties as assigned.

Kenntnisse

Cleaning basics

Communication skills

Follow instructions

Ausbildung

No formal education

Tools

Cleaning equipment

Cleaning products

Jobbeschreibung

Why us?

Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol-Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community!

Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton™ Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-suite Washington Navy Yard hotel is just footsteps away from the Washington Nationals ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to 'Be At Home' during their stay. Featuring a modern glass façade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument.

Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard!

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management

Qualifications

Education/Formal Training

No formal education or training

Experience

Some experience preferred

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Full Time Hourly Roles:

• Paid Time Off, sick time, and holidays
• Supplemental Pay, Tips
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $500 per referral.

Salary

USD $19.00 - USD $21.00 /Hr.