People & Culture Manager

Sage Hospitality Group; Washington (District of Columbia); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Unlimited PTO

Medical insurance

401(k) with Employer Matching

Health Savings Account

Employee Assistance Program

Tuition Reimbursement

Hotel discounts

Job summary

Sage Hospitality Group is seeking a People & Culture Manager at Homewood Suites by Hilton Washington DC Capitol-Navy Yard in Washington, DC. You will lead HR programs, overseeing hourly recruiting, onboarding, benefits, and relations to ensure a compliant, engaging workplace aligned with Sage values.

You will coordinate UKG workflows, manage sensitive records, and drive process improvements to enhance associate experience and operational efficiency across the hotel.

Qualifications

• Associate or Bachelor’s degree in Human Resources Management or related field, or equivalent education and experience.
• Two or more years of hospitality HR leadership experience.
• Proficiency with Microsoft Office and HR systems (UKG/MySagePage, iCIMS, Checkr).
• Strong written and verbal communication; bilingual is a plus.
• Hospitality-focused with ability to manage multiple priorities.

Responsibilities

• Recruit hourly candidates using iCIMS and maintain applicant flow records.
• Position the hotel as an employer of choice through community partnerships.
• Coordinate associate orientation and onboarding including benefits and policy review.
• Administer and communicate benefits programs accurately.
• Support engagement, recognition, and relations initiatives.
• Escalate sensitive associate relations to the Director of People & Culture.
• Manage UKG workflows for hires, terminations, transfers, pay changes.
• Handle employment verifications and wage/unemployment inquiries.
• Maintain confidential associate records in HR systems.
• Submit corporate and property-level HR reports for leadership decision-making.

Skills

HR Leadership

Communication

Multitasking

Confidentiality

Education

Bachelor's degree in HR Management

Tools

UKG/MySagePage

iCIMS

Checkr

Job description

Why us?

Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol-Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community!

Nestled in the heart of DC’s fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all-suite Washington Navy Yard hotel is just footsteps away from the Washington National’s ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it’s easy to ‘Be At Home’ during their stay. Featuring a modern glass façade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument.

Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard

Job Overview

Create a work environment that supports personal growth, engagement, and development for all associates while advancing Sage Hospitality Group’s values and culture. This role fosters an empowered, inclusive, and high-performing workforce and ensures timely, thoughtful response to associate relations and conflict management matters. The People & Culture Manager evaluates and supports appropriate staffing levels and organizational structure to enable the operational and cultural success of the hotel.

Coordinate, administer, and report on People & Culture (Human Resources) programs, systems, and processes that support the attraction, retention, and motivation of associates, in alignment with company policies, procedures, and applicable federal, state, and local laws. This role is responsible for hourly recruiting and hiring, as well as the daily administration of compensation, benefits, compliance, and associate relations programs. The position proactively recommends and implements process improvements that enhance the associate experience, operational efficiency, and risk management.

Responsibilities

• Recruit, screen, interview, conduct reference checks, and coordinate department interviews for hourly candidates using iCIMS, while maintaining applicant flow records to ensure compliance with federal, state, and local employment regulations.
• Position the hotel as an employer of choice by cultivating strong community partnerships and relationships with referral agencies to support consistent and diverse applicant flow.
• Coordinate and facilitate associate orientation, ensuring new hires receive a meaningful introduction to the hotel, Sage culture, and expectations. This includes completion and processing of all required documentation, such as tax forms, benefits enrollment, Form I-9, and review of the associate handbook and policies.
• Communicate, educate, and administer associate benefit programs accurately and timely, supporting informed enrollment decisions and ongoing compliance.
• Assist in the development, coordination, and execution of associate engagement, recognition, and relations initiatives that promote retention and a positive workplace culture.
• Promote open communication and maintain a positive, respectful, and associate-focused work environment.
• Escalate sensitive associate relations matters to the Director of People & Culture in all instances to mitigate risk and ensure appropriate handling.
• Initiate, review, and manage UKG workflows for new hires, terminations, transfers, and pay changes to ensure accurate, timely, and compliant processing.
• Process employment verifications and respond to inquiries related to wages, unemployment claims, and workers’ compensation in a consistent, compliant, and risk-aware manner.
• Maintain accurate and confidential associate records, files, and People & Culture systems in accordance with audit and compliance standards.
• Compile and submit required corporate and property-level People & Culture reports to support leadership decision-making and ensure compliance with company policies and legal requirements.

Qualifications

Education/Formal Training

Associate or Bachelor’s degree in Human Resources Management or a related field, or equivalent education and experience preferred.

Experience

Two or more years of experience in hospitality, People & Culture (Human Resources), or a related leadership role required.

Knowledge/Skills

• Proficiency with Microsoft Office and People & Culture systems, including UKG/MySagePage, iCIMS, and Checkr.
• Ability to communicate clearly and professionally in both written and verbal formats. Bilingual fluency is a plus.
• Strong hospitality orientation with the ability to manage multiple priorities simultaneously in a dynamic environment.
• Demonstrated organizational, time management, and problem-solving skills.
• Ability to exercise sound judgment, discretion, and confidentiality in sensitive associate relations matters.
• Supervisory or leadership capability preferred, including coaching and guidance of associates or team members.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, or carrying materials approximately 5 percent of the time. Bending or kneeling occasionally to access files or materials. Mobility throughout the hotel, with approximately 40 percent of a 10-hour day spent engaging with associates and leaders across departments. Periodic standing during training sessions and associate engagement activities. Driving may be required occasionally for hearings, meetings, or recruitment activities

Environment

95% indoor office environment

Benefits

• Independence Plan - Unlimited PTO
• Medical, dental, & vision insurance
• 401(k) with Employer Matching
• Health savings and flexible spending accounts
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000

Salary

USD $60,000.00 - USD $65,000.00 /Yr.