Housekeeping Room Attendant

24-7 Hotel Management; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated Guest Room Attendants to join their dynamic housekeeping team. In this role, you will ensure that guest rooms are impeccably cleaned and prepared, delivering exceptional service that aligns with the company's commitment to guest satisfaction. Your daily tasks will include cleaning, organizing, and responding to guest needs, all while maintaining high standards of cleanliness and efficiency. If you have a passion for service and a keen eye for detail, this opportunity allows you to make a meaningful impact on guest experiences in a vibrant hospitality environment.

Benefits

Competitive salary

Employee discounts

Paid time off

Training & development

Qualifications

• Experience in housekeeping or cleaning roles preferred.
• Ability to follow instructions and maintain high cleanliness standards.

Responsibilities

• Clean guest rooms including making beds and sanitizing bathrooms.
• Respond to guest requests and maintain high service standards.
• Assist Public Area Attendants and perform deep cleaning as needed.

Skills

Attention to Detail

Customer Service

Time Management

Job description

Benefits:

• Competitive salary
• Employee discounts
• Paid time off
• Training & development

Are you passionate about delivering great service? We’re searching for Guest Room Attendants to work alongside our Housekeeping Supervisor and Management Team to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely great experiences to our guests.

Our Guest Room Attendants will be responsible for providing exceptional service in room cleaning and preparation. Every day is different, but you’ll mostly be:

• Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, polishing surfaces, and organizing amenities. All areas of the guest room need to be appropriately cleaned, dusted, and sanitized.
• Changing and replenishing bed linens, towels, guest amenities etc.
• Removing Room Service trays, dishes, and carts to BOH areas.
• Performing deep cleaning as needed.
• Stocking and maintaining coffee/tea etc.
• Stocking and maintaining housekeeping supply cart daily.
• Disposing of trash and recyclables.
• Responding to guest requests and concerns in a timely, friendly, and efficient manner in accordance with our standards.
• Performing turn down service as needed.
• Forwarding complaints and special requests to appropriate staff to keep every guest happy, evaluating trends/patterns to proactively monitor guest experience.
• Assisting Public Area Attendants when needed.