HOUSEKEEPING OPERATIONS MANAGER, Bayonne, NJ

Compass Group; Jersey City (NJ); On-site; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee support services in a dynamic healthcare environment. This role involves coordinating frontline staff, ensuring high-quality service delivery, and maintaining operational standards. The ideal candidate will have a strong background in support services, excellent communication skills, and the ability to lead and motivate a team. Join a company recognized for its commitment to employee satisfaction and innovative healthcare solutions, where your contributions will directly impact the well-being of patients and staff alike. This is a fantastic opportunity to grow your career in a supportive and rewarding atmosphere.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Employee Assistance Program

Commuter Benefits

Qualifications

• 4 years of support services or facilities maintenance experience required.
• 1 year of supervisory experience in a customer-facing role preferred.

Responsibilities

• Oversee support services and coordinate tasks of frontline associates.
• Conduct staff training and ensure high service standards.

Skills

Communication Skills

Leadership

Multi-tasking

Organizational Skills

Customer Service

Education

Bachelor's Degree

Tools

MS Office

Job description

Crothall Healthcare

Salary: $60,000-$65,000

Other Forms of Compensation: Bonus

Pay Grade: [[payGrade_obj]]

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential Duties and Responsibilities:

1. Establishes and annually reviews standards and work procedures for all staff.
2. Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
3. Assists in the hiring process; interview, hiring and training of new associates.
4. Orients, develops, and supervises all supervisory/housekeeping staff.
5. Conducts regular inspections and makes recommendations to the facility.
6. Conducts monthly reporting of goals, accomplishments, and future plans.
7. Provides staff education and continuous training.
8. Communicates with staff, administration, and other departments.
9. Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program).

Qualifications:

1. 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
2. At least 1 year of supervisory experience in support service related field with high customer/client contact.
3. Ability to communicate effectively in written format and oral presentations.
4. Ability to multi-task and establish priorities.
5. Ability to maintain organization in a changing and stressful environment.
6. Exhibit initiative, responsibility, flexibility, and leadership.
7. Possess a thorough knowledge of contract administration and office procedures.
8. Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
9. Bachelor’s degree is preferred.

Apply to Crothall today!

Crothall is a member of Compass Group USA.

Benefits:

1. Medical
2. Dental
3. Vision
4. Life Insurance/ AD
5. Disability Insurance
6. Retirement Plan
7. Flexible Time Off
8. Holiday Time Off (varies by site/state)
9. Associate Shopping Program
10. Health and Wellness Programs
11. Discount Marketplace
12. Identity Theft Protection
13. Pet Insurance
14. Commuter Benefits
15. Employee Assistance Program
16. Flexible Spending Accounts (FSAs)
17. Paid Parental Leave
18. Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf) for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1407901