Housekeeping Operations Manager

Crothall Healthcare; Hazleton (Luzerne County); On-site; USD 55,000 - 60,000; Full time

Job summary

A leading company in healthcare support services is seeking a Housekeeping Operations Manager to oversee service delivery, coordinate staff, and ensure high standards. The ideal candidate will have supervisory experience and effective communication skills. This role offers a competitive salary and comprehensive benefits.

Benefits

Medical, Dental, Vision

Life and Disability Insurance

Retirement Plan

Flexible Time Off and Holidays

Employee Programs and Wellness Benefits

Qualifications

• At least 4 years in support services, military, housekeeping, or facilities maintenance.
• Minimum 1 year supervisory experience with high customer contact.

Responsibilities

• Oversee support services and coordinate frontline staff.
• Establish and review standards and work procedures annually.
• Assist in hiring, training, and orienting staff.

Skills

Effective communication

Multitasking

Leadership

Education

Bachelor’s degree

Tools

MS Office

Job description

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Crothall Healthcare
Salary: 55,000-60,000
Other Compensation:
Pay Grade: 10

About Crothall Healthcare: Crothall is a division of Compass Group USA, providing specialized healthcare support services across the US. Recognized as a top employer, we serve many of the Top 100 Hospitals with over 1300 healthcare service teams.

Job Summary

As an Operations Manager, you will oversee support services, coordinate frontline staff, and liaise with administration to ensure high-quality service delivery.

Essential Duties and Responsibilities

1. Establish and review standards and work procedures annually.
2. Plan work and staffing schedules to ensure service adequacy.
3. Assist in hiring, training, and orienting staff.
4. Supervise supervisory/housekeeping staff.
5. Conduct inspections and recommend improvements.
6. Report on goals and plans monthly.
7. Provide ongoing staff education and training.
8. Communicate effectively across staff and departments.
9. Coordinate external services like pest control and waste management.

Qualifications

1. At least 4 years in support services, military, housekeeping, or facilities maintenance.
2. Minimum 1 year supervisory experience with high customer contact.
3. Effective communication skills.
4. Ability to multitask and prioritize.
5. Ability to work in a changing, stressful environment.
6. Leadership, initiative, and responsibility.
7. Knowledge of contract administration and office procedures.
8. Proficiency in MS Office.
9. Bachelor’s degree preferred.

Benefits

• Medical, Dental, Vision
• Life and Disability Insurance
• Retirement Plan
• Flexible Time Off and Holidays
• Employee Programs and Wellness Benefits
• And more...

Qualified candidates must perform essential functions satisfactorily with or without accommodations. We consider all qualified applicants, including those with criminal histories, in compliance with applicable laws.