Housekeeping Operations Lead for Guest Experience

HAMPTON INN - ALEXANDRIA; Alexandria (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

HAMPTON INN - ALEXANDRIA seeks an experienced Housekeeping Manager to oversee daily operations, lead the housekeeping, laundry, and house person teams, and ensure rooms and public areas meet safety and cleanliness standards.

You will train staff, inspect rooms, manage inventory, and coordinate with the front office to relay room readiness while supporting scheduling and quality control. This role offers career growth and a collaborative environment.

Qualifications

• Previous housekeeping leadership experience required.
• Strong attention to detail and quality standards.
• Excellent communication, leadership, and organizational skills.
• Professional, dependable, and able to lead by example.
• Ability to walk, bend, lift, and inspect rooms throughout the shift.
• Strong problem solving and team building abilities.
• Must be flexible to work any shifts, including holidays and weekends.

Responsibilities

• Lead daily housekeeping operations, including room assignments and workflow.
• Train, supervise, and support housekeeping, laundry, and house person teams.
• Inspect guest rooms and public areas for cleanliness and quality.
• Maintain inventory of linens, chemicals, and supplies.
• Ensure compliance with safety, sanitation, and brand standards.
• Resolve guest requests and housekeeping related concerns.
• Support deep cleaning projects and operational improvements.
• Communicate room readiness and updates to the front office.
• Assist with scheduling, performance management, and staff development.
• Maintain accurate logs, reports, and departmental records.

Skills

Housekeeping leadership

Leadership

Communication

Organizational skills

Attention to detail

Job description

HAMPTON INN - ALEXANDRIA seeks an experienced Housekeeping Manager to oversee daily operations, lead the housekeeping, laundry, and house person teams, and ensure rooms and public areas meet safety and cleanliness standards.

You will train staff, inspect rooms, manage inventory, and coordinate with the front office to relay room readiness while supporting scheduling and quality control. This role offers career growth and a collaborative environment.