Housekeeping Operations Coordinator

BENCHMARK; Chatham (MA); On-site; USD 25,003 - 35,610; Full time

Job summary

BENCHMARK's Chatham Bars Inn in Chatham, Massachusetts, is seeking a Housekeeping Coordinator to provide administrative support for the Housekeeping department. Responsibilities include creating work assignments, resolving guest complaints, and maintaining records in line with luxury hospitality standards.

The ideal candidate will possess strong organizational skills and a commitment to guest satisfaction, alongside flexibility and teamwork abilities. Compensation for this position is $22.00 per hour.

Qualifications

• Ability to prioritize tasks and follow up effectively.
• Can work independently or as part of a team.
• Must understand guest service needs.
• Able to lift up to 50 lbs.

Responsibilities

• Create and assign work assignments through KnowCross System.
• Maintain knowledge of departmental policies and service procedures.
• Resolve guest complaints to ensure satisfaction.
• Administer Lost & Found, Keys, and Phones.

Skills

Organizational skills

Teamwork

Guest service understanding

Computer skills (Outlook, Excel)

Flexibility and motivation

Job description

BENCHMARK's Chatham Bars Inn in Chatham, Massachusetts, is seeking a Housekeeping Coordinator to provide administrative support for the Housekeeping department. Responsibilities include creating work assignments, resolving guest complaints, and maintaining records in line with luxury hospitality standards.

The ideal candidate will possess strong organizational skills and a commitment to guest satisfaction, alongside flexibility and teamwork abilities. Compensation for this position is $22.00 per hour.