Housekeeping Manager | Valley River Inn

Columbia Hospitality, Inc.; Eugene (OR); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Cellphone Allowance

Incentive Eligible

Paid Time off

Medical

Dental

Vision

Disability

401K

HSA/FSA

Discounted Lodging

Employee Assistance Program

Volunteer Opportunities

Referral Bonus

Online Learning Platform

Job summary

Valley River Inn, part of Columbia Hospitality, is seeking a experienced Housekeeping Manager to lead daily operations, ensure service standards, and manage budgets. You will oversee inspections, staff development, safety, and guest relations in a dynamic hospitality environment.

Join a values-driven team committed to creating exceptional experiences. The role offers a competitive salary and comprehensive benefits in a scenic Oregon setting.

Qualifications

• 3+ years’ experience in a housekeeping management role at an inn, hotel, resort or equivalent.
• Working knowledge of applicable laws, codes and regulations.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.

Responsibilities

• Manages the day-to-day operations of the housekeeping department, following policies.
• Develops and implements procedures to meet standards and goals.
• Conducts daily inspections of guestrooms, front of house areas, and back of house areas.
• Manages the departmental budget; monitors revenue, expenses and labor costs.
• Reports unsafe conditions and ensures equipment is maintained and used properly.
• Maintains department equipment and supply inventory.
• Advises guests and team on housekeeping matters.
• Supervises, trains, develops, schedules, disciplines and counsels staff.
• Provides timely performance assessments per policy.
• Maintains safety standards and participates in safety committee.
• Conducts training on job standards as needed.

Skills

3+ years experience

Legal compliance

Strong communication

Public speaking

Math & analytics

Team leadership

MS Office

Budget management

People management

Tools

MS Office

Job description

Housekeeping Manager | Valley River Inn

Let’s start off with the most important part-what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Salary Range: $65,000 - $70,000 DOE
• Cellphone Allowance
• Incentive Eligible
• LTD Bus Pass
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Manages the day-to-day operations of the housekeeping department. Follows all appropriate policies and procedures (e.g. key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of the house areas.
• Manages the departmental budget. Monitors revenue, expenses and labor costs.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
• Establishes and maintains department equipment and supply inventory levels appropriate to property requirements.
• Advise guests, clients and team members on housekeeping matters.
• Selects, supervises trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Maintains all safety standards and trains all staff on safety procedures. Actively participates in the established safety committee.
• Conducts training on job standards and areas of responsibility as needed.

What You Bring

• 3+ years’ experience in a housekeeping management role at an inn, hotel, resort or equivalent
• Working knowledge of all applicable laws, codes and regulations
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals.
• Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
• Ability to compute rate, ratio, discounts, interest, commissions, proportions, and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.