Housekeeping Manager - Upper East Side

AIRE Ancient Baths; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

AIRE Ancient Baths seeks a Housekeeping Manager to lead cleaning teams and maintain AIRE standards of cleanliness and service. This role involves management of locker rooms and laundry while ensuring an exceptional client experience in a luxury spa setting. Candidates should have extensive experience in housekeeping and a background in hospitality, with a solid approach to team leadership and client care.

Benefits

Medical, dental, and vision insurance

401K savings plan

Paid time off (15 days)

Sick days (7)

Complimentary Bath Experience

Employee discounts

Qualifications

• 5 years of experience in cleaning/housekeeping services.
• 3 years of team leadership experience in hospitality.
• Experience in a luxury business/spa preferred.

Responsibilities

• Oversee locker room, laundry, and cleaning teams.
• Ensure compliance with cleaning protocols.
• Monitor inventory for cleaning supplies.

Skills

Housekeeping services

Team leadership

Time management

Customer service

Bilingual

Tools

Microsoft Office

Job description

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About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 8 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Toronto 2025 facility.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Upper East Side Location:

Located among the high-rise blocks of the Upper East Side of The City That Never Sleeps, a forgotten building that used to be MOMA's art warehouse renovates itself to become an AIRE location with over 9,600 square feet. The old walls breathe the creativity from the thousands of pieces of art that once lived in its interior, through which now flows absolute relaxation, thanks to the baths at different temperatures and the six double massage rooms. The historic construction is also a residential building, making it the perfect opportunity to have relaxation at your fingertips.

The Role

As a Housekeeping Manager, you will oversee the Locker Room, Laundry, and Overnight Cleaning Teams, ensuring that all housekeeping services meet AIRE's standards. You will provide leadership for each team, including recruiting, training, and engagement. Your hands-on approach will be essential in guaranteeing the upkeep of the bathhouse. You will play an integral role in providing clients with the exceptional service and experience that AIRE is known for.

Key Responsibilities

Cleaning and Maintenance

• Manage locker, laundry, and overnight cleaning team performance.
• Guarantee cleaning and sanitation processes set by AIRE protocols are met.
• Ensure proper functioning of the site's laundry processes and deliverables.
• Ensure proper use of company products and equipment used for housekeeping.
• Monitor performance of external (e.g. vendors) cleaning/laundry employees.
• Oversee inventory pertaining to cleaning, locker room and laundry supplies, and place necessary orders.
• Submit weekly reports of incidents, improvements, and events of interest to upper management.
  
  

Client Experience

• Ensure the well-being and comfort of clients in locker rooms by providing them with the necessary products available.
• Ensure the facility meets AIRE's standard of tidiness and cleanliness.
• Assist clients with queries and questions they have about their experience, especially pertaining to the locker room.
  
  

People Management

• Recruit, train, and develop the Locker Room, Laundry, and Overnight Cleaning Teams.
• Provide individual feedback and propose training plans for all supervised teams.
• Create and implement schedules for all supervised teams.
• Coordinate laundry needs with the Brooklyn Laundry Team and facility.
  
  

Who You Are

• 5 years of experience providing cleaning/housekeeping services.
• 3 years leading a team within the hospitality, fitness, or wellness industry.
• Experience in a laundry-related role, preferred.
• Experience in a luxury business and/or spa, preferred.
• Experience with onboarding and training new hires.
• Experience with team building.
• Proficient in Microsoft Office.
• Punctual, reliable, and flexible with scheduling according to business needs.
• Organized and capable of following detailed instructions.
• Being bilingual (English and Spanish) is a plus.
  
  

Why You Should Join Us

• Pay: $70,000-75,000/year.
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO (15 days).
• Sick days (7).
• Holidays (6).
• Bonus Scheme.
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services

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