Housekeeping Manager: Lead Our Guest Experience Team

Fairfield inn & Suites Penn Station; New York (NY); On-site; USD 66,000 - 70,000; Full time

Job summary

Fairfield Inn & Suites Penn Station is seeking a Housekeeping Manager in New York to oversee daily housekeeping operations, ensuring a clean, safe, and welcoming environment for guests and staff. You will manage a team, coordinate schedules, and uphold high standards of cleanliness and hygiene across the property.

This role requires hands-on leadership, strong organizational and communication skills, and collaboration with maintenance and front desk teams to resolve guest requests and improve

Qualifications

• Minimum 3 years in housekeeping or hospitality management, with at least 1 year in a supervisory role.
• High school diploma or equivalent.
• Strong knowledge of cleaning techniques, chemicals, and equipment.
• Ability to manage and motivate a diverse team effectively.
• Excellent organizational and communication skills.

Responsibilities

• Supervise and coordinate daily housekeeping activities to maintain cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces.
• Recruit, train, and evaluate housekeeping staff to ensure high performance and adherence to company policies and standards.
• Develop and implement cleaning schedules, procedures, and quality control measures to optimize efficiency and effectiveness.
• Manage inventory of cleaning supplies and equipment, ensuring timely procurement and proper usage to control costs.
• Collaborate with maintenance and front office teams to address guest requests, resolve issues, and enhance overall guest satisfaction.
• Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections and addressing any deficiencies.
• Prepare reports on housekeeping operations, staffing, and budget management for senior management review.

Skills

Leadership

Staff supervision

Communication

Organizational skills

Problem-solving

Budget management

Guest service orientation

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Hospitality Management or related field

Tools

Housekeeping management software

Inventory control systems

Job description

Fairfield Inn & Suites Penn Station is seeking a Housekeeping Manager in New York to oversee daily housekeeping operations, ensuring a clean, safe, and welcoming environment for guests and staff. You will manage a team, coordinate schedules, and uphold high standards of cleanliness and hygiene across the property.

This role requires hands-on leadership, strong organizational and communication skills, and collaboration with maintenance and front desk teams to resolve guest requests and improve