Housekeeping Manager

westgate resorts; Westgate (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager to lead a team at a picturesque resort. This role involves supervising housekeeping staff, ensuring high cleanliness standards, and managing inventory efficiently. The ideal candidate will embody integrity, passion, and a strong work ethic, contributing to a positive guest experience. Join a vibrant team in a beautiful outdoor setting, where your leadership will make a significant impact on guest satisfaction and operational excellence. This position offers a chance to thrive in a supportive environment with ample opportunities for growth and development.

Benefits

Comprehensive health benefits

Paid Time Off (PTO)

401K with generous company match

Daily Pay benefit

Tuition Assistance

Pet Insurance

Employee Assistance Program (EAP)

Qualifications

• Minimum of one year of experience in housekeeping management.
• Must have intermediate to advanced computer skills.

Responsibilities

• Supervise and motivate housekeeping personnel for optimal performance.
• Manage procurement and inventory of linen and supplies.

Skills

Housekeeping Management

Staff Supervision

Inventory Management

Customer Service

Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Company Description

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo.

Job Description

As a Housekeeping Manager, you will:

• Respond quickly to guest requests and follow-ups
• Supervise and motivate all housekeeping personnel with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction
• Participate in interviewing and hiring team members with the appropriate skills
• Provide coaching and development opportunities to enhance team members' skills and performance
• Manage the procurement and inventory of linen and supplies to ensure operational efficiency
• Develop and administer work schedules to optimize team coverage and productivity
• Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort-wide

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Must be able to lift 50lbs and work in outdoor weather conditions
• Must be a minimum of 18 years old and possess a valid driver's license to operate company golf carts
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States
• Minimum of one year of experience in housekeeping management
• Must have intermediate to advanced computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook)

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.