Housekeeping Manager

Workstream; Toledo (OH); On-site; USD 44,000 - 60,000; Full time

Job summary

Workstream seeks a Housekeeping Manager to lead custodial staff responsible for cleaning and maintaining clinical and academic buildings. You will schedule personnel, assign duties, inspect work, and address complaints to ensure top quality service.

The role requires extensive supervisory experience, strong English communication, and proficiency with MS Office. Familiarity with healthcare facility standards and environmental services is preferred.

Qualifications

• Associates degree or equivalent required; combinations considered.
• At least 5 years in facilities, janitorial, or custodial roles in healthcare or public facilities.
• At least 5 years of supervisory or managerial responsibilities.
• Strong reading, comprehension, and follow-through of written instructions in English.
• Specialty training in Carpet Care, Customer Service, Floor Care or Supervisor training.
• Knowledge of environmental service equipment, supplies, policies and procedures.
• Excellent oral and written communication and interpersonal skills.
• Proficiency with internet-based programs and MS Office applications.
• Ability to prepare daily and monthly reports as directed by the Director.
• Ability to manage in a diverse environment with a client-service focus.
• Age-specific competency when interacting with patients, visitors, and families.
• Commitment to self-development activities.

Responsibilities

• Plan, organize, direct, and supervise custodial workers delivering care and cleaning services.
• Schedule employees, assign duties, inspect work, and investigate complaints.
• Recommend corrective actions and monitor outcomes.
• May purchase supplies/equipment, conduct inventories, screen applicants, and train new hires.
• Ensure the highest degree of quality care is maintained at all times.

Skills

Supervision

Facilities management

English communication

Microsoft Office

Customer service

Report writing

Education

Associates degree

Bachelor’s degree

Tools

Outlook

Excel

Word

Job description

Housekeeping Manager

Are you a highly skilled and motivated individual who loves to keep things clean and organized? Do you enjoy creating a welcoming and comfortable environment for others? If so, we have an immediate opening for a Housekeeping Manager!

The Housekeeping Manager is responsible for planning, organizing, directing, and supervising activities of custodial workers engaged in providing care, cleaning, and maintenance of clinical and academic buildings, furniture, and fixtures. This position will schedule employees, assign duties, inspect work, investigate complaints regarding custodial services, and recommend corrective action. May purchase supplies and equipment, take periodic inventories, screen applicants, and train new employees. The Housekeeping Manager is responsible for assuring the highest degree of quality care is maintained at all times.

Minimum Qualifications

1. Associates degree, vocational or technical school degree. An equivalent combination of education and experience may also be considered.
2. At least 5 years of work‑related experience in working in facilities, janitorial, or custodial in a public facility or healthcare environment.
3. At least 5 years of supervisory or managerial responsibilities. An equivalent combination of education and experience may also be considered.
4. Able to read, understand, and follow written instructions, and comprehend verbal instructions given in English.
5. Specialty Training in Carpet Care, Customer Service, Floor Care and/or Supervisor training.
6. Demonstrate thorough understanding of environmental service equipment, supplies, policies, and procedures.
7. Excellent oral and written communication skills required. Excellent interpersonal skills and ability to interface with a diverse and wide range of people.
8. Proficiency using internet‑based programs, Microsoft Outlook, Excel, and Word.
9. Ability to prepare daily and monthly reports as established by Director.
10. Ability to manage in a diverse environment with focus on client and customer services is essential to success in this role.
11. Age Specific Competency: Able to differentiate and appropriately handle situations involving patients, visitors, and family members in various age groups.
12. Must participate in self‑development programs and activities.

Physical Effort Required

• Ability to walk and stand for long periods of time.
• Ability to lift up to 50 lbs.

Preferred Qualifications

• Bachelor’s degree.
• Courses in personnel management, budgeting, cleaning principles and public relations preferred.
• Familiarity with DOH, JCAHO, DEP, EPA and SRBC regulations.
• More than 2 years extensive knowledge and experience in custodial work loading and use of associated software.