Housekeeping Manager

KMG Hotels; Olathe (KS); On-site; USD 40,000 - 52,000; Full time

Job summary

KMG Hotels in Olathe, KS is seeking a Housekeeping Manager to lead the housekeeping and laundry departments and ensure clean, safe, and welcoming spaces for guests. You will enforce brand policies, manage expenses, and drive service levels while coaching associates.

This full-time role requires a hands-on leader who can operate a Cloud-based PMS and adapt to a fast-paced hotel environment. Join a growing hospitality company with a strong commitment to guest experiences and teamwork.

Qualifications

• Prior housekeeping supervisor/manager experience.
• Strong verbal and written communication.
• Able to operate computer and smartphone.

Responsibilities

• Lead and develop housekeeping and laundry teams.
• Maintain brand standards and safety policies.
• Schedule cleaning tasks and inspections.
• Monitor inventories and supply orders.
• Coordinate with front desk and maintenance.

Skills

Housekeeping management

Communication

Computer literacy

Smartphone required

Tools

PMS software

Cloud-based system

Job description

Housekeeping Manager 15490 South Rogers Road, Olathe KS 66062 Full-time $20+ hourly.

About the Job:

Candlewood Suites in Olathe by IHG is seeking a Housekeeping Manager with enthusiasm for their team and the condition of the property. The Housekeeping Manager is responsible for ensuring efficient and effective operations of the housekeeping and laundry departments while maintaining an attentive, friendly, and courteous atmosphere. Our goal is to provide our guests with a clean and safe environment while creating memorable experiences. You will be required to know brand policies, procedures, and standards as well as city, county, and state policies and guidelines. You will be instrumental in providing memorable moments for our team members and our guests while efficiently managing expenses and maximizing service levels.

Responsibilities:

• Encourage, motivate, counsel, and develop our associates. Have some fun.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving challenges.
• Maintain high standards of personal appearance and grooming which include the proper uniform and name tag for yourself and staff.
• Be comfortable learning brand computer software to assign room attendant boards, update room status, and use Cloud based PMS system
• Maintain PAR levels in all supplies and linen inventory per company policy by completing inventory reports and submitting supply orders.
• Respond to all guest requests, concerns, and complaints in an attentive, courteous manner.
• Assign room boards and other assignments to room attendants, housemen, and laundry attendants. Ensure consistency and timeliness in completing assignments.
• Walk inside and outside of the property daily.
• Ensure linen rooms and cleaning carts are clean and stocked daily.
• Perform daily inspections of all guest rooms and public areas to ensure the standards and productivity levels are being met and maintained.
• Schedule and assign weekly, monthly, quarterly, bi-annual, and annual cleaning projects.
• Maintain Lost and Found and Key control, daily.
• Be proactive in finding issues before our guests do. Initiate work orders and follow through.
• Maintain professional and consistent communication with the front desk and maintenance throughout the day.
• Maintain a discarded linen log and compare it with the monthly inventory.
• Ensure all daily assignments are completed and signed off, prior to leaving for the day.
• Assist with cleaning duties as needed.

Qualifications:

• Prior housekeeping experience as a supervisor/manager.
• Able to effectively communicate both verbally and in writing.
• Must be able to work on the computer and have a smartphone.
• Flexible schedule to meet hotel demand. This includes weekends and holidays.
• Must be able to be on your feet for 8 hours daily, exert up to 50 pounds of force, push and pull heavy objects, and have the mobility to inspect high and low areas of the rooms and hotel.

If this Job.

About KMG Hotels:

KMG HOTELS was founded in 2000 and is owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is the current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty-one hotels, representing various franchises like Marriott, Hilton, Intercontinental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium Select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests, and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership, and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices, and a dedication to providing well-maintained hotels. Hard work, commitment, and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates, and owners