Housekeeping Manager

Hilton Grand Vacations; New York (NY); On-site; USD 70,000 - 72,000; Full time

Job summary

Hilton Grand Vacations seeks a Housekeeping Manager in New York to maintain cleanliness standards across properties and effectively lead a team. The position requires strong leadership skills, a background in hospitality, and includes competitive pay with extensive benefits.

Benefits

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Time Off (PTO)

Outstanding travel benefits

Qualifications

• 3-5 years of related experience.
• 2+ years of Supervisory experience.

Responsibilities

• Routinely inspects units to ensure compliance with cleanliness standards.
• Orients and trains employees on departmental procedures.
• Assists with hiring and administrative tasks in the Housekeeping Department.

Skills

Leadership

Attention to Detail

Communication

Education

High School/GED

BA/BS Bachelor's Degree

Job description

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This role pays between $70,000-$72,000 on an annual basis.

We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for owners/guest visiting our resort properties! We have open opportunities to provide you with an outstanding future as a part of our team.

Responsibilities

As a Housekeeping Manager you would be responsible for executing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:

• Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department. Ensures equipment, supplies, and storage are accurately locked and secured.
• Orients and trains employees on departmental and position procedures and functions, ensuring employees are consistently meeting efficiency and safety standards.
• Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned. This includes but is not limited to: guest rooms, public common areas, outdoor areas, offices, etc.
• Assist with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department and assist with administrative tasks associated with maintaining accurate documentation, such as payroll timekeeping records, staff schedules, vacation hours, etc.
• Ensures that all laundry operations are within efficiency standards; ensures all in-house staff or outside contractors are performing according to HGVC standards.
• Investigates accidents and initiates accident reports. Recommends corrective action as the need arises.
• Advises management of any unresolved problems or concerns.
• Ensures departmental employees wear accurate designated uniforms at all times.
• Maintain and promote continuous communication and hospitality service among all members of the department, resort, and region.
• In conjunction with the Executive Housekeeper, supervises guest service ratings and directs efforts to maintain accurate standards
  
  

What are we looking for?

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• High School/GED
• 3-5 years of related experience.
• 2+ years of Supervisory experience.
  
  

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS/Bachelor’s Degree
• 5-7 years related experience
• 4+ years supervisory experience
• Union Housekeeping experience
  
  

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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