Housekeeping Manager

Aloft Nola; New Orleans (LA); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Team member meals

Résumé du poste

Aloft Nola is seeking a proactive Housekeeping Manager to oversee daily housekeeping operations and uphold Aloft brand standards in New Orleans. You will supervise Room Attendants, manage schedules, training, and quality inspections to ensure guest rooms and public areas meet our high cleanliness standards.

Ideal candidates have 2+ years in housekeeping, with at least 1 year in a supervisory role, strong leadership, and experience with property management systems.

Qualifications

• Education and experience align with supervisory housekeeping roles.
• Supervisory or managerial experience preferred.
• Familiarity with hotel housekeeping systems and standards.

Responsabilités

• Supervise daily housekeeping operations and staff.
• Conduct room and public area inspections for cleanliness and standards.
• Assist with scheduling, training, and performance reviews.
• Maintain inventories of linens, supplies, and equipment.
• Coordinate with Front Office and Maintenance for timely room readiness.
• Address guest concerns professionally and promptly.
• Ensure compliance with safety and sanitation guidelines.
• Monitor productivity and contribute to cost control.

Connaissances

Leadership

Attention to detail

Staff training

Time management

Cleaning knowledge

MS Office

Adaptability

Shift flexibility

Formation

High school diploma or equivalent

Associate or bachelor’s degree in Hospitality Management or related field

Outils

HotSOS

OnQ

Opera

Description du poste

Bring your personality, energy, and passion for hospitality to Aloft Hotels, proudly managed by HRI Hospitality. The Housekeeping Manager assists in overseeing daily housekeeping operations to ensure the highest level of cleanliness, organization, and guest satisfaction. This role manages staff performance, inventory, scheduling, and quality control while supporting department leadership in maintaining brand and company standards.

JOB DESCRIPTION

Job Title: Housekeeping Manager Departments: Housekeeping Supervision Exercised: Room Attendants, House Attendants, Laundry Attendants Supervision Received: General Manager

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent preferred.
• Associate or bachelor’s degree in Hospitality Management or related field preferred.
• Experience Minimum 2 years of housekeeping experience in a hotel environment.
• At least 1 year in a supervisory or management role required.
• Experience with housekeeping or property management systems (HotSOS, OnQ, Opera, etc.) preferred.

Skills & Knowledge

• Strong leadership and communication skills.
• Excellent attention to detail and quality standards.
• Ability to manage, train, and motivate a diverse team.
• Strong organizational and time management abilities.
• Knowledge of cleaning processes, chemical handling, and OSHA safety standards.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a fast-paced environment and adapt to changing demands.
• Flexibility to work various shifts, weekends, and holidays.

Job Duties & Responsibilities

• Supervise and support the daily operations of the housekeeping team.
• Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
• Assist with scheduling, training, and performance reviews for housekeeping staff.
• Maintain linen, supply, and equipment inventories and ensure proper usage and control.
• Coordinate with Front Office and Maintenance to ensure timely room readiness.
• Address and resolve guest concerns or requests professionally and promptly.
• Ensure compliance with company policies, safety guidelines, and sanitation procedures.
• Monitor departmental productivity and support labor management and cost control.
• Participate in department meetings and assist with reporting and recordkeeping.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.