Housekeeping Manager

Concord Hospitality Enterprises; Linthicum (MD); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Disability Insurance

401K

Tuition Assistance

Discounted hotel rates

Training & career advancement

Job summary

Concord Hospitality Enterprises is seeking a Housekeeping Manager to lead the housekeeping, laundry, house person and breakfast teams. You will work closely with Front Desk and Maintenance to ensure the guest experience goes off without a hitch.

You own the property's cleanliness from guest rooms to public areas, coach and mentor your team, and drive productivity while maintaining high standards. Concord emphasizes training, integrity and career advancement.

Qualifications

• Ideal candidates have leadership experience in hotels or similar environments.
• Strong communication skills and attention to detail are essential.
• Ability to lead, train and coach a diverse housekeeping team.

Responsibilities

• Oversee housekeeping, laundry, house person and breakfast teams to ensure guest experience.
• Collaborate with Front Desk and Maintenance to maintain cleanliness and operations.
• Lead, train, and manage performance of the housekeeping department.

Skills

Leadership experience

Communication skills

Attention to detail

Guest service orientation

Job description

Description

We are hiring a Housekeeping Manager

As the Executive Housekeeper you directly oversee housekeeping, laundry, house person and breakfast team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.

As an Executive Housekeeper

you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.

Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.

You take pride in your work.

You like being in the driver’s seat and leading others to success

You are actively engaged and passionate about where you work

You work with professionalism and integrity.

Here are some reasons our associates like working for us:

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Salary range : $ 43,517.04 - $ 54,396.30 / yearly

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality