Housekeeping Manager

Sonesta International Hotels; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Sonesta International Hotels is seeking a Housekeeping Manager to oversee housekeeping and laundry operations. The ideal candidate will ensure quality standards, maintain cleanliness, and manage staff development, contributing to overall guest satisfaction and hotel goals. This role requires a high school diploma, extensive experience in hotel management, and strong leadership skills.

Benefits

Health insurance

401(k)

Paid leave

Hotel discounts

Qualifications

• 3-5 years experience in upscale hotel housekeeping management.
• Proficiency in English; second language preferred.
• Guest relations training and experience.

Responsibilities

• Supervises housekeeping and laundry operations to ensure quality standards.
• Maintains cleanliness, organization, and security of linen and supplies.
• Contributes to guest and staff satisfaction initiatives.

Skills

Leadership

Attention to detail

Organizational skills

Guest relations

Knowledge of cleaning techniques

Education

High school diploma or equivalent

Job description

Join to apply for the Housekeeping Manager role at Sonesta International Hotels.

**Job Description Summary:**
The Housekeeping Manager supervises the housekeeping and laundry operations to ensure quality standards and optimal service for hotel guests. Responsibilities include maintaining cleanliness, organization, and security of linen and supplies, with a focus on guest and staff satisfaction, expense control, and product quality, contributing to the hotel's overall goals.

**Qualifications:**
- High school diploma or equivalent
- 3-5 years experience in upscale hotel housekeeping management
- Proficiency in English; second language preferred
- Guest relations training and experience

**Essential Skills and Duties:**
- Knowledge of cleaning techniques, chemical handling, and equipment
- Physical ability to perform job duties, including lifting and standing for extended periods
- Attention to detail, organizational skills, and ability to work under pressure
- Leadership in staff development, performance management, and safety standards
- Ensuring cleanliness, safety, and maintenance of guest areas and staff facilities
- Managing schedules, training, and guest satisfaction initiatives

**Additional Information:**
- Benefits include health insurance, 401(k), paid leave, hotel discounts, and more.
- Equal opportunity employer.
- Complete application process required; incomplete applications will not be considered.

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