Housekeeping Manager

ROI Hospitality Development; Fargo (ND); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Hotel discount

Paid time off

401(k) plan

Benefits package

Job summary

ROI Hospitality Development is seeking a Housekeeping Manager to lead the housekeeping department at our Fargo-area hotel. The role focuses on maintaining clean, well-kept facilities and supervising staff to meet quality standards.

You will oversee inventory, coordinate with front office and maintenance, and ensure safety compliance while driving guest satisfaction and operational excellence. This position requires leadership, organizational skills, and a commitment to high cleanliness standards.

Qualifications

• High school diploma or equivalent required; hospitality degree preferred.
• Minimum 2–3 years of supervisory experience in housekeeping.
• Strong leadership and communication skills.
• Detail-oriented with ability to manage multiple tasks and priorities.

Responsibilities

• Supervise and train housekeeping staff, including scheduling and performance evaluations.
• Inspect guest rooms and public areas to ensure cleanliness and adherence to standards.
• Manage inventory of cleaning supplies and equipment and control budget for the department.
• Ensure health and safety regulations are followed and staff are trained in safe cleaning practices.

Skills

Leadership

Communication

Attention to detail

Education

High school diploma or equivalent

Hospitality management degree (preferred)

Job description

Housekeeping Manager

What's in it for you?

• Competitive compensation package
• Hotel discount at locations worldwide
• Paid time off and holiday pay incentives
• Professional development and growth opportunities
• 401(k) available for all associates
• Full benefit options available (medical, dental, and vision insurance)

About this job:

Local hotel is looking for an energetic Housekeeping Manager to lead the housekeeping department at our Hotel in the Fargo ND area.

The hotel team members are passionate about their work and like to have fun. If you want to have fun, be valued, and make a difference…

Job Summary:

The Housekeeping Manager is responsible for leading the housekeeping department ensuring that all areas of the facility are clean, well-maintained, and meet quality standards. This role involves managing personnel, overseeing inventory and supplies, and ensuring compliance with health and safety regulations.

Key Responsibilities:

Team Management

• Supervise and train housekeeping staff, including hiring, scheduling, and performance evaluations.
• Conduct regular staff meetings to communicate priorities and address concerns.

Quality Control

• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to standards.
• Implement and maintain cleaning procedures and protocols.

Inventory and Supplies

• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Order supplies and manage budgets for the housekeeping department.

Health and Safety

• Ensure compliance with health and safety regulations and training of staff on safe cleaning practices.
• Address guest complaints and resolve issues related to housekeeping services promptly.

Reporting

• Maintain accurate records of housekeeping activities, including occupancy rates, cleaning schedules, and staff performance.
• Prepare reports for management on departmental performance and areas for improvement.

Collaboration

• Work closely with other departments, such as front office and maintenance, to ensure a seamless guest experience.
• Participate in training sessions and staff development programs.

Qualifications:

• High school diploma or equivalent; a degree in hospitality management is preferred.
• Previous experience in housekeeping or a related field, with at least 2-3 years in a supervisory role.
• Strong leadership and communication skills.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to manage multiple tasks and work under pressure.

Working Conditions:

The Housekeeping Manager typically works in a fast-paced environment, often requiring physical stamina and the ability to walk or stand for extended periods. They may also be required to work weekends, holidays, and varying shifts.

This job description provides a comprehensive overview of the responsibilities and qualifications needed for a Housekeeping Manager. Adjustments may be made based on the specific needs of an organization.