Housekeeping Manager

Fairmont Hotels & Resorts

Del Mar (CA)

On-site

USD 70,000 - 78,000

Full time

4 days ago

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Benefits offered by this job

Complimentary meals

On-site parking

Hotel discounts (worldwide)

Spa and resort discounts

Career growth worldwide

Training & development

Diversity & inclusion

Recognition & rewards

Job summary

Fairmont Grand Del Mar is seeking a Housekeeping Manager to lead daily operations in a luxury setting. You will oversee shifts, inspections, training, and payroll while maintaining five-star standards across all areas.

The role requires leadership experience in housekeeping, strong English communication, and a background in upscale hospitality. Competitive benefits and growth opportunities are offered, with a focus on team development and guest satisfaction.

Qualifications

Three years of housekeeping experience required.
Two years in a supervisory or leadership role.
College graduate or equivalent experience preferred.
Must communicate in English well; Spanish or French Creole preferred.
Experience in luxury hotel environments preferred.
Ability to coach and develop employees and motivate by example.
Ability to promote skill levels in a challenging work environment.

Responsibilities

Oversee daily operations for the housekeeping department.
Organize morning and evening shifts and ensure teams are set for the day.
Ensure daily room inspections are completed and follow up with attendants.
Assist with scheduling and training of housekeeping staff.
Walk public areas to maintain 5-star cleanliness and standards.
Assist with payroll documentation and timely paperwork.
Attend daily and weekly manager meetings and pre-conferences.
Oversee laundry staff and day-to-day operations.
Manage purchasing of housekeeping supplies and inventory.

Skills

Leadership

Operations

Staff training

Scheduling

Quality control

Education

College degree

Tools

Excel

Word

Job description

About Fairmont Grand Del Mar

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery.The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Company Description

About Fairmont Grand Del Mar

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Housekeeping Manager.

Responsibilities

Under Supervision of the Director of Housekeeper, the Housekeeping Manager will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development

Oversee daily operations for the housekeeping department
Organize both morning and evening shifts and ensure both teams are set for their day-to-day activities
Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors
Assist with scheduling and training of housekeeping team
Walk all public areas to ensure areas are clean and up to 5-star standards
Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner
Attend any daily and weekly manager meetings as well as pre-conference meetings
Oversee laundry staff to also ensure day to day operations are set up daily
Ordering and processing of all housekeeping PO’s and ensure all inventories are up to par levels

Qualifications

Previous experience of three year in housekeeping required.
Previous experience of two years in a supervisory or leadership role required.
College graduate or equivalent experience is preferred.
Able to communicate in English well both verbally and written.
Able to communicate in either Spanish or French Creole is preferred.
Reading and counting is essential.
Computer efficient in both Excel and Word is preferred.
Requires Basic knowledge of Housekeeping, approximately three years of hotel housekeeping experience, and at least two years in a supervisory or leadership role.
Experience working in a four-or-five-star luxury environment is preferred.
Must be able to coach council and develop employees through basic skill. Must be able to motivate by example either on the production floor or, in a classroom environment.
Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment.

Physical Demands

Must be able to lift a maximum of 50 lbs. throughout the day.
Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
Ability to work without direct supervision.
Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.
Replenish supplies and equipment as needed during the shift.
Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor.
Restock work areas for the next shift as assigned.
Successfully complete the training / certification process for this position.

Wage Information

The salary range for this position is $70,000 - $78,000

Additional Information

Job Perks & Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

What Is In It For You

Complimentary Meals: Enjoy hot meals during your shift in our staff cafeteria
Complimentary on-site parking
Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
Food, Spa, and Resort Discounts: Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
Career Growth Around the World: Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
Training & Development: Learning programs through our Academies designed to sharpen your skills
Social Responsibility: Ability to make a difference through our Corporate Social Responsibility activities
Recognition & Rewards: Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
Meaningful Work: Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.

Health And Retirement Benefits

All full-time employees are eligible for our comprehensive benefits package, which includes:

Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
Eligible single Full-Time employees can enroll in a $0 premium health plan
Life and disability insurance
Paid Holidays

All Full-time And Part-time Employees Are Eligible For