Housekeeping Manager

Columbusconventions; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Legends/ASM Global seeks a Housekeeping Manager in Columbus, Ohio to oversee housekeeping operations at GCCC. The role requires leadership in cleaning standards, staff management, and compliance with safety regulations. Candidates should have a strong background in housekeeping and facility management, with an emphasis on teamwork and problem-solving skills.

Qualifications

• Solid understanding of housekeeping procedures and facility management practices.
• Minimum of five years in a housekeeping supervisory role.
• Proven crisis management abilities.

Responsibilities

• Oversee all aspects of housekeeping operations, ensuring cleanliness and safety.
• Manage staff and coordinate tasks to ensure efficient cleaning operations.
• Train staff on cleaning techniques and safety procedures.

Skills

Problem-solving

Planning

Organizational skills

Interpersonal skills

Communication skills

Education

High school diploma/GED

Bachelor’s degree in Hospitality Management or related field

Job description

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Legends/ASM Global, a leader in privately managed public assembly facilities, seeks a Housekeeping Manager to oversee all facets of day-to-day housekeeping at GCCC.

Position Summary:

The Housekeeping Manager oversees all aspects of housekeeping operations at the facility, ensuring cleanliness, safety, and guest satisfaction. This role involves managing staff, coordinating tasks, maintaining equipment and supplies, and ensuring high standards of cleanliness throughout the facility.

Major Responsibilities:

• Staff Management: Supervise and coordinate housekeeping staff across shifts to ensure efficient and effective cleaning operations.
• Training and Development: Provide training on proper cleaning techniques, safety procedures, and guest service standards to maintain hotel-quality cleanliness.
• Meeting Participation: Lead daily housekeeping meetings to plan and assign cleaning tasks, review schedules, and address operational issues.
• Issue Resolution: Review event schedules and housekeeping assignments, addressing any cleaning issues promptly. Recommend solutions to enhance operational efficiency.
• Inventory and Equipment Management: Maintain inventory of cleaning supplies and equipment. Coordinate equipment maintenance, repair, and replacement as needed.
• Cleaning Standards: Ensure adherence to cleaning standards, safety regulations, and protocols. Monitor quality control to meet facility and guest expectations.
• Budget Management: Assist in budget planning and management for housekeeping operations. Monitor expenses, control costs, and optimize resource allocation.
• Janitorial Duties: Perform hands-on cleaning tasks as needed, including floor care, restroom cleaning, and trash removal.
• Facility Maintenance: Handle spill cleanup, breakages, and maintenance issues. Ensure public and leased areas are clean, safe, and presentable.
• Compliance: Ensure compliance with health and safety regulations, including proper handling of cleaning chemicals and equipment.
• Reporting: Prepare reports on housekeeping activities, including staffing levels, cleaning schedules, and inventory usage.
• Team Leadership: Motivate and develop housekeeping staff. Conduct performance evaluations, provide feedback, and implement training programs.
• Sustainability: Drive and oversee sustainability initiatives to enhance waste diversion rates.

Qualifications:

• Knowledge: Solid understanding of housekeeping procedures, and facility management practices within a public assembly or commercial facility. High school diploma/GED required; Bachelor’s degree in Hospitality Management or related field preferred.
• Experience: Minimum of five years in a housekeeping supervisory leadership role preferably in a hospitality or convention center environment. Demonstrating proficiency in managing multiple responsibilities with minimal supervision. Proven crisis management experience is advantageous.
• Skills/Aptitudes: Strong problem-solving, planning, organizational, and logistical skills. Exceptional interpersonal and communication skills (oral and written). Ability to build effective relationships with diverse stakeholders and work collaboratively.
• Working Conditions: Comfortable with exposure to adverse weather conditions, cleaning chemicals, and flexible/irregular hours (including evenings, weekends, and holidays) to ensure comprehensive department coverage and goal achievement. Physical ability to lift up to 75 pounds, perform bending, stooping, climbing, and operate industrial equipment.

To Apply:

This position offers a competitive salary and comprehensive benefits package.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.