Hotel Housekeeping Manager

Residence Inn Philadelphia/ Glen Mills; Millcreek Township (Erie County); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading hotel is seeking a housekeeping manager to ensure high cleanliness standards and exceptional customer service. This role involves supervising the housekeeping team, handling budgets, and ensuring compliance with cleanliness protocols. Ideal candidates should possess supervisory experience and a strong background in hospitality.

Qualifications

• Over 3 years of experience in a supervisory housekeeping role.
• Must have hospitality or guest services experience.
• Knowledge of sanitation protocols and cleaning supplies.

Responsibilities

• Lead, hire, and train housekeeping staff to uphold cleanliness standards.
• Supervise daily assignments of housekeeping staff.
• Maintain inventory and ensure adequate stock of cleaning supplies.

Skills

Hospitality experience

Customer service

Attention to detail

Education

High school diploma or GED

Job description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now! Responsibilities: • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction • Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas • Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition • Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies Qualifications: • Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar • Must have a high school diploma or the equivalent (GED) • At least 2+ years experience in hospitality or guest services • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment • The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills

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