Housekeeping Manager

Holiday Inn Express; City of Plattsburgh (NY); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Holiday Inn Express is seeking an experienced, organized Housekeeping Manager to lead housekeeping and laundry operations, maintaining high cleanliness standards hotel-wide. The role requires hands-on leadership, staff management, and daily room readiness oversight.

The ideal candidate will work closely with the front desk and other departments to ensure timely cleaning, accurate room status updates, and high guest satisfaction. Full-time position on-site with room for growth.

Competenze

• Experience leading housekeeping teams in a hotel setting.
• Strong organizational and multi-tasking abilities.
• Ability to train, coach, and provide feedback to staff.
• Attention to detail and commitment to cleanliness standards.

Mansioni

• Lead and supervise the daily operations of housekeeping and laundry.
• Schedule staff based on occupancy and business needs.
• Assign daily tasks to attendants and laundry staff.
• Inspect rooms and public areas to ensure cleanliness and standards.
• Ensure timely cleaning and release of rooms for arrivals.
• Monitor productivity, labor hours, and staffing levels.
• Assist with interviewing, onboarding, and training new employees.
• Coordinate with Front Desk on room status and special requests.
• Manage supplies, linens, and cleaning products; maintain inventories.
• Ensure safety and chemical-handling procedures are followed.

Descrizione del lavoro

Holiday Inn Express

Holiday Inn Express is seeking an experienced, organized, and hands-on Housekeeping Manager to lead our housekeeping and laundry operations. This position is responsible for maintaining high standards of cleanliness throughout the hotel while effectively managing staff, productivity, supplies, and daily room readiness.

Full-Time

Holiday Inn Express

Holiday Inn Express is seeking an experienced, organized, and hands-on Housekeeping Manager to lead our housekeeping and laundry operations. This position is responsible for maintaining high standards of cleanliness throughout the hotel while effectively managing staff, productivity, supplies, and daily room readiness.

The ideal candidate is a strong leader who is willing to work alongside the team when needed and takes pride in maintaining a clean, well-organized property.

Responsibilities

• Lead and supervise the daily operations of the housekeeping and laundry departments


• Schedule housekeeping staff based on occupancy, arrivals, departures, and business needs


• Assign daily room boards and responsibilities to room attendants and laundry staff


• Inspect guest rooms and public areas to ensure cleanliness and hotel standards are consistently met


• Ensure guest rooms are cleaned and released in a timely manner for arriving guests


• Monitor housekeeping productivity, labor hours, and staffing levels


• Train, coach, and provide ongoing feedback to housekeeping team members


• Assist with interviewing, onboarding, and training new employees


• Address attendance, performance, and conduct concerns in accordance with hotel policies


• Communicate closely with the Front Desk regarding room status, early arrivals, special requests, and priority rooms


• Report and follow up on maintenance issues identified in guest rooms and public areas


• Manage housekeeping supplies, linens, amenities, and cleaning products


• Maintain appropriate inventory levels and assist with ordering supplies as needed


• Monitor linen condition and help control loss, damage, and unnecessary replacement


• Ensure housekeeping carts, storage rooms, linen closets, and work areas remain clean and organized


• Oversee proper use and storage of cleaning chemicals and equipment


• Ensure team members follow safety, sanitation, and chemical-handling procedures


• Respond professionally to guest cleanliness concerns and assist with resolving service issues


• Maintain lost-and-found procedures and documentation


• Assist with room cleaning, inspections, laundry, and other department duties when operational needs require


• Work with hotel management to identify opportunities to improve cleanliness scores, efficiency, and guest satisfaction


• Ensure compliance