Housekeeping Manager

montage; Big Sky (MT); On-site; USD 55,000 - 75,000; Full time

Job summary

Montage International is seeking a Housekeeping Manager to lead day-to-day operations for the Housekeeping department at a luxury property in Montana. You will supervise staff, ensure cleanliness standards, and support the Director of Housekeeping with recruitment, training, and guest service excellence.

The role requires at least two years of luxury resort housekeeping experience, strong leadership, and proficiency with MS Office and Opera PMS.

Qualifications

• High School Diploma or equivalent is required; Bachelor's Degree preferred.
• Two plus years of housekeeping experience in a luxury resort.
• Intermediate skills with MS Office; Opera preferred.
• Must be bilingual in Spanish and English; reading/writing/speaking.
• Strong communication and supervisory abilities; data analysis and reporting.

Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness and service quality.
• Lead, coach, and develop housekeeping staff; provide guidance to the Director of Housekeeping.
• Build and maintain an exceptional housekeeping team in support of hotel standards.
• Utilize Workday and recruiting systems for staffing and workflows.
• Ensure safe working conditions and proper training for staff.
• Oversee budgets, cost controls, and productivity measures.

Skills

Bilingual (Spanish/English)

Team leadership

Written and verbal communication

Budgeting and cost control

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Opera PMS

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Housekeeping Manager

SUMMARY

The Housekeeping Manager will be responsible for management and day to day operations for the Housekeeping department.

ESSENTIAL FUNCTIONS

• Responsible to conduct inspections of guest rooms and public areas while providing exceptional levels of service, including day to day support of the Director of Housekeeping.
• Management of housekeeping team including mentoring, coaching, counseling and training.
• Ability to build an exceptional housekeeping team while supporting the Director of Housekeeping.
• Working with Workday software and recruiting system software.
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
• Hire, train, supervise and develop colleagues for maximum effectiveness.
• Provide seamless employee relations with contract employees, ensuring proper training and culture integration.
• Establish safe working conditions through appropriate training.

QUALIFICATIONS

• High School Diploma or equivalent is required, Bachelor's Degree preferred.
• Two plus years' experience in housekeeping within a luxury resort.
• Must have Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook. Opera preferred.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace (Spanish and English).
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of hotel housekeeping operations.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Budgetary analysis capabilities required.
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.

PHYSICAL REQUIREMENTS

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.