Housekeeping Manager

Cherry Valley Hotel; Bennington (VT); On-site; USD 55,000 - 75,000; Full time

Job summary

Cherry Valley Hotel in Bennington, Vermont seeks an Executive Housekeeper to lead our housekeeping team, ensuring guest rooms and public spaces meet high standards of cleanliness and care.

You will manage the department budget, schedule staff based on occupancy, train employees to deliver impeccable service, and act as Manager on Duty when needed.

Qualifications

• At least five years of progressive experience in a hotel or related field, with at least two years in Housekeeping.
• Proficiency with computers and housekeeping equipment.
• High school diploma and relevant college coursework preferred.
• Prior supervisory experience is required.
• Physical ability to lift up to 50 pounds occasionally and up to 20 pounds frequently; ability to stand and walk long distances; able to work long hours.
• Excellent communication skills; fluency in reading, writing and speaking English.

Responsibilities

• Oversee all aspects of the Housekeeping Department to ensure guest satisfaction and operational efficiency.
• Train staff to offer impeccable service and understand cleanliness standards.
• Assist in budgeting, scheduling according to occupancy, and controlling expenses.
• Act as Manager on Duty and lead the team during shortages and busy periods.

Skills

Communication

English Fluency

Education

High School Diploma

Tools

Computers & Software

Cleaning Equipment

Job description

Your team is the reason most guests choose to stay in our hotels – they provide exceptional housekeeping services, keeping the public areas and the guestrooms shining! You are the Executive Housekeeper and all those employees who wash the linens, polish the floors and make the beds are your team! As their leader you ensure that guests are taken care of by a caring, well‑trained and highly motivated staff. In the role of Executive Housekeeper, you will:

• Be the Business Manager – you will oversee all aspects of the Housekeeping Department in order to ensure quality guest satisfaction, high employee engagement and operational efficiency. As the leader of this department it is up to you to create an atmosphere where a diverse team of people are engaged and thrive.
• Be the Leader – it is your job to ensure the safe and smooth operation of the laundry as well as all those areas occupied by the guests, establishing policies and procedures which meet and exceed brand requirements and then training your staff so that they offer impeccable service and understand the true meaning of “clean”.
• Be a Financial Guru – you will be very involved in the budget process and then must keep a pulse on daily occupancy so you schedule staff appropriately, managing expenses and maximizing profits.
• Be the Manager on Duty – taking charge of the property when required. But, when short staffed, be willing to pitch in and help you team with whatever needs doing.

Job Requirements

This role requires at least five years of progressive experience in a hotel or related field, with at least two years in Housekeeping. Must know how to effectively use computers and computer software, as well as the various pieces of equipment/tools used in housekeeping. A high school diploma and relevant college course work preferred. Prior supervisory experience is required as well. Physical requirements include the ability to perform medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This role requires the ability to stand for long periods of time and walk long distances, with the ability to kneel, bend, stretch, twist or reach with your body and arms, as well as the ability to work under variable temperatures and noise levels. Must be able to move quickly and agilely if a situation requiring quick assistance arises. Long hours sometimes required. Must be able to multi task. Must possess excellent communication skills - fluency in reading, writing and speaking English required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.