Housekeeping Manager

Loews Hotels & Co; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Loews Atlanta Hotel recherche un Housekeeping Manager chargé de garantir le bon fonctionnement du département de nettoyage. Le candidat doit superviser l'équipe, gérer les horaires, et veiller à la satisfaction des clients, tout en maintenant les normes de propreté et de sécurité.

Qualifications

• Expérience antérieure dans la gestion de l'housekeeping souhaitée.
• Capacité à gérer plusieurs priorités et à travailler sous pression.
• Connaissance des règlements de sécurité et de gestion des stocks.

Responsibilities

• Gérer les horaires du personnel en fonction de la demande d'occupation.
• Superviser le personnel de nettoyage et garantir le respect des normes de propreté.
• Gérer les plaintes des clients et assurer leur satisfaction.

Skills

Leadership

Communication

Gestion du temps

Service client

Job description

Situated in the epicenter of Midtown, Loews Atlanta Hotel offers guests spectacular views, beautiful rooms, and an ideal location in Atlanta's most vibrant neighborhood. This modern Southern charmer provides a welcoming atmosphere and excellent service.

Job Summary

The Housekeeping Manager is responsible for ensuring the efficient, cost-effective operation of the Housekeeping Department. This includes managing labor, controlling inventory, and fostering a positive work environment. The role involves overseeing daily operations, staff management, guest satisfaction, and coordination with other hotel departments.

Key Responsibilities

1. Manage daily staffing schedules based on occupancy demands.
2. Supervise housekeeping staff and ensure cleanliness standards are met.
3. Coordinate with Front Office and Maintenance for room readiness and repairs.
4. Handle guest complaints and ensure guest satisfaction.
5. Conduct staff training and performance evaluations.
6. Maintain inventory and order supplies timely.
7. Ensure compliance with safety and OSHA regulations.
8. Lead departmental meetings and communicate hotel policies effectively.
9. Participate in hiring and onboarding new staff.
10. Oversee special cleaning projects and maintenance schedules.
11. Implement quality assurance and staff recognition programs.
12. Maintain a clean and organized work environment.
13. Perform other duties as assigned by the Director of Housekeeping.

Qualifications

• Previous experience in hotel housekeeping management preferred.
• Strong leadership and communication skills.
• Ability to manage multiple priorities and work under pressure.
• Knowledge of safety regulations and inventory management.
• Customer service-oriented attitude.

Additional Information

This position is vital to maintaining the high standards of Loews Atlanta Hotel. The role requires a proactive leader who can foster teamwork and ensure guest satisfaction. The job is currently active and accepting applications.