Housekeeping Manager

LBA Hospitality; Aberdeen (MD); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Quarterly bonus

Insurance

PTO & holidays

401k with Employer Match

DailyPay option

Hotel discounts

Job summary

LBA Hospitality is seeking a Housekeeping Manager to lead daily housekeeping operations on-site, ensuring rooms and public areas meet cleanliness, safety, and brand standards. You will manage associates, labor, and departmental costs while upholding brand quality.

The role emphasizes interviewing, training, scheduling, and maintaining logs and reports, with focus on guest satisfaction and operational efficiency. Strong leadership is essential.

Qualifications

• 3+ years of housekeeping experience in hotels, lodging, hospitals, housing, or care facilities.
• 1+ year supervising at least three associates.
• High school diploma or equivalent.
• Strong leadership, organization, communication, and guest-service skills.
• Basic computer skills; ability to learn systems such as Quore and Hotel Effectiveness.
• Must meet company security clearance requirements.

Responsibilities

• Lead, schedule, train, coach, and supervise housekeeping and laundry associates.
• Assist with interviewing and hiring department associates.
• Inspect guest rooms, public areas, back-of-house areas, and grounds for cleanliness and brand standards.
• Manage staffing and schedules within established labor guidelines.
• Maintain inventories and order necessary housekeeping and laundry supplies.
• Ensure equipment is properly maintained and operational.
• Oversee room key controls, safety procedures, and guest privacy standards.
• Conduct department meetings and ongoing associate training.
• Maintain required logs, reports, invoices, payroll information, and departmental documentation.
• Respond professionally to guest concerns and requests.
• Perform other duties as assigned.

Skills

Leadership

Organization

Communication

Guest-service

Education

High school diploma or equivalent

Tools

Quore

Hotel Effectiveness

Job description

Benefits available for this leadership position include: a quarterly bonus program, insurance, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

The Housekeeping Manager leads daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness, safety, and brand standards while effectively managing associates, labor, and departmental costs.

Key Responsibilities

• Lead, schedule, train, coach, and supervise housekeeping and laundry associates.
• Assist with interviewing and hiring department associates.
• Inspect guest rooms, public areas, back-of-house areas, and grounds for cleanliness and brand standards.
• Manage staffing and schedules within established labor guidelines.
• Maintain inventories and order necessary housekeeping and laundry supplies.
• Ensure equipment is properly maintained and operational.
• Oversee room key controls, safety procedures, and guest privacy standards.
• Conduct department meetings and ongoing associate training.
• Maintain required logs, reports, invoices, payroll information, and departmental documentation.
• Respond professionally to guest concerns and requests.
• Perform other duties as assigned.

Requirements

Qualifications

• 3+ years of housekeeping experience in hotels, lodging, hospitals, housing, or care facilities.
• 1+ year supervising at least three associates.
• High school diploma or equivalent.
• Strong leadership, organization, communication, and guest-service skills.
• Basic computer skills; ability to learn systems such as Quore and Hotel Effectiveness.
• Must meet company security clearance requirements.

Physical & Scheduling Requirements

• Ability to push/pull up to 60 lbs. and lift/carry up to 30 lbs.
• Ability to stand for extended periods, bend, reach, crawl, and kneel.
• Flexible availability, including weekends; periodic overnight travel may be required.
• This is an on-site position.