JOB PURPOSE:
To service and maintain the cleanliness of all public areas including public and associate restrooms, lobby floors, banquet space, and executive offices in accordance with Omni Standards.
ESSENTIAL JOB FUNCTIONS:
- To ensure that the hotel lobbies are serviced throughout the day.
- To service all public restrooms in lobby, convention, and pool areas.
- To service the executive offices.
- Services both men's and ladies associate locker rooms.
- To service lobby and lower lobby pre-function space.
- Ensure cleanliness of lobby, convention, outdoor, and all other public areas focusing on keeping areas neat and clean at all times.
- Ensure main guest entrance is neat, clean, and presentable at all times.
- Ensure all floral arrangements and plants are neat with no debris in the planters.
- Ensure all ash urns and trash bins throughout property are empty, neat and clean at all times.
- Ensure water fountain and atm areas are maintained neat and clean at all times.
- Serving guests and associate elevators and escalators.
- To ensure that hotel, guest, and associates are maintained in a safe and secure environment.
- Complete any special projects that might be assigned by the housekeeping leaders.
- Report any maintenance issues or any concerns.
- Offer assistance and information to our guests.
QUALIFICATIONS:
- Able to maintain a 4- diamond level of service.
- Able to work with Management on special projects.
- Able to work in a fast-paced environment.
- Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests).
- Maintain a professional business appearance, attitude, and performance.
- Must be able to work a variety of shifts, including weekends and holidays.
ENVIRONMENT & POSITION ANALYSIS:
- Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Stand or walk for an extended period or for an entire work shift.
- Requires repetitive motion of arms and hands.