Housekeeping | Lobby Attendant

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Omni Hotels & Resorts Fort Lauderdale seeks a Public Areas Attendant to service and maintain cleanliness of lobby, restrooms, banquet spaces, and offices in line with Omni standards. You will ensure public areas stay neat, assist guests, and support supervisors with special projects while adhering to safety guidelines and providing a welcoming environment for our guests and associates.

Attention to detail, strong work ethic, and the ability to work weekends and holidays are essential.

Qualifications

• Able to maintain a 4-diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast-paced environment.
• Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests).
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays

Responsibilities

• Service hotel lobbies throughout the day.
• Service all public restrooms in lobby, convention, and pool areas.
• Service the executive offices.
• Service lobby and associate locker rooms.
• Service lobby and lower lobby pre-function space.
• Ensure public areas including lobby, convention, outdoor and other areas remain neat and clean at all times.
• Keep main guest entrance neat, clean, and presentable.
• Maintain floral arrangements and plants neat with no debris in planters.
• Empty and clean ash urns and trash bins throughout property.
• Maintain water fountain and ATM areas neat and clean.
• Assist guests and associate elevators and escalators.
• Maintain a safe and secure environment for hotel, guests, and associates.
• Complete special projects as assigned by housekeeping leaders.
• Report maintenance issues or concerns.
• Offer assistance and information to guests.

Skills

Excellent guest service

Effective communication

Professional appearance

Fast-paced environment

Job description

JOB PURPOSE:

To service and maintain the cleanliness of all public areas including public and associate restrooms, lobby floors, banquet space, and executive offices in accordance with Omni Standards.

ESSENTIAL JOB FUNCTIONS:

• To ensure that the hotel lobbies are serviced throughout the day.
• To service all public restrooms in lobby, convention, and pool areas.
• To service the executive offices.
• Services both men's and ladies associate locker rooms.
• To service lobby and lower lobby pre-function space.
• Ensure cleanliness of lobby, convention, outdoor, and all other public areas focusing on keeping areas neat and clean at all times.
• Ensure main guest entrance is neat, clean, and presentable at all times.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Ensure all ash urns and trash bins throughout property are empty, neat and clean at all times.
• Ensure water fountain and atm areas are maintained neat and clean at all times.
• Serving guests and associate elevators and escalators.
• To ensure that hotel, guest, and associates are maintained in a safe and secure environment.
• Complete any special projects that might be assigned by the housekeeping leaders
• Report any maintenance issues or any concerns.
• Offer assistance and information to our guests.

QUALIFICATIONS:

• Able to maintain a 4- diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast-paced environment.
• Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests).
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays

ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion of arms and hands.

TOOLS & EQUIPMENT:

• Telephone, push to talk radio, cart, vacuum, mop and broom, duster, and chemicals