Housekeeping/Limpieza (9am to 2pm)

Extended Stay America; Waltham (MA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Weekly Pay

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Perks Program

Job summary

Extended Stay America in Waltham is hiring a Housekeeper responsible for cleaning guest rooms according to company standards and providing exceptional service to guests. The role emphasizes a commitment to maintaining cleanliness and adherence to procedures, ensuring a pleasant atmosphere for all visitors.

The ideal candidate should possess strong communication skills to effectively report maintenance issues and assist guests as needed. A competitive wage and various employee benefits, including vision insurance and a 401(k) savings plan, are offered.

Qualifications

• Demonstrated commitment to providing excellent guest service.
• Ability to maintain cleanliness and adhere to company standards.
• Strong communication skills for reporting maintenance and guest requests.

Responsibilities

• Clean assigned guest rooms according to company procedures.
• Maintain housekeeping carts and common areas.
• Report maintenance issues directly to the management.

Job description

POSITION PURPOSE AND SUMMARY

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.

Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067

Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198

MAJOR / KEY JOB DUTIES

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.

OTHER DUTIES

• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

BENEFITS

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

COMPENSATION

Pay Ranges

Pay range information for the position you are applying for is below.

Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.