Housekeeping (9am to 2pm shift)

Extended Stay America; West Village (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering-dis*cc

Job summary

Extended Stay America in the United States is seeking a Housekeeper to clean guest rooms in accordance with company standards and procedures, promoting a positive guest experience. The role requires a strong commitment to quality and teamwork, with responsibilities spanning cart upkeep, safety, and adherence to policies.

Employees receive weekly pay, competitive wages, and access to benefits and recognition programs.

Qualifications

• Cleans guest rooms following company standards and procedures.
• Maintains cleanliness of carts, cart rooms, and laundry areas.
• Provides courteous service and assists guests when possible.

Responsibilities

• Cleans assigned guest rooms per standards and procedures.
• Stocks and maintains housekeeping carts and supply rooms.
• Reports maintenance issues to front desk or manager on duty.
• Alerts front desk about any remaining guest property in check‑out rooms.
• Adheres to all safety and security policies.
• Completes mandatory Extended Stay University training.
• Assists with cleaning other hotel areas as directed.

Skills

Cleaning

Attention to detail

Guest service

Job description

POSITION PURPOSE AND SUMMARY

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.

Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067

Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198

MAJOR / KEY JOB DUTIES

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.

OTHER DUTIES

• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

BENEFITS

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

COMPENSATION

Pay Ranges

Pay range information for the position you are applying for is below.

Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.