Housekeeping Lead — Train & Elevate Cleanliness

Compass Group USA; Scranton (Lackawanna County); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Job summary

Crothall Healthcare, a Compass Group company, is hiring a Housekeeper Lead for the Allied Skilled Nursing facility in Scranton, PA. This full-time role leads housekeeping staff, ensures safety and cleanliness, and maintains standards across the unit.

We offer a structured environment with training possibilities and a focus on guest satisfaction. 0verall the position emphasizes teamwork, reliability, and the ability to manage shifts and equipment efficiently.

Qualifications

• 6 months of prior supervisory experience preferred.

Responsibilities

• Provides quality service to customers by offering one-on-one attention to detail.
• Ensures assigned staff report to work and clock in properly; documents lateness or absences.
• Resolves guest complaints to ensure satisfaction.
• Documents call offs and arranges replacements for shifts.
• Coordinates staff breaks and distributes assignment sheets.
• Maintains records of keys, radios and beepers and ensures security.
• Checks equipment for proper supplies and cleanliness; instructs staff to fix deficiencies.
• Inspects areas to confirm cleaning standards are met.
• Conducts staff training as assigned.
• Exhibits professionalism with customers and coworkers.
• Performs other duties as assigned.

Skills

Supervisory experience

Staff training

Customer service

Attention to detail

Job description

Crothall Healthcare, a Compass Group company, is hiring a Housekeeper Lead for the Allied Skilled Nursing facility in Scranton, PA. This full-time role leads housekeeping staff, ensures safety and cleanliness, and maintains standards across the unit.

We offer a structured environment with training possibilities and a focus on guest satisfaction. 0verall the position emphasizes teamwork, reliability, and the ability to manage shifts and equipment efficiently.