Housekeeping Lead Supervisor: Lead with Love, Elevate Guest Comfort

kalaharijobs; Sandusky (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Paid time off

Health insurance

Education assistance

Employee discounts

Job summary

Kalahari Resorts & Conventions in Sandusky, OH, seeks a Housekeeping Lead Supervisor to guide daily housekeeping operations, maintain room standards, and lead a team of associates with a focus on guest satisfaction. The role emphasizes leadership, teamwork, and delivering high-quality service.

The candidate will supervise floor staff, ensure rooms and public areas meet standards, and collaborate across departments to create a welcoming environment consistent with the Kalahari Promise to Lead

Qualifications

• Minimum supervisory experience in a hospitality setting.
• Strong guest-service orientation and service standards.
• Ability to manage time and prioritize tasks in a fast-paced environment.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Monitor and evaluate staff performance and conduct coaching as needed.
• Schedule routine inspections of guest rooms and public areas for cleanliness and safety.
• Maintain professional relationships with managers and other departments.
• Ensure compliance with all policies, safety standards and chemical handling procedures.

Skills

Supervisory experience

Hospitality knowledge

Time management

Bilingual EN/ES (helpful)

Education

High school diploma or equivalent

Job description

Kalahari Resorts & Conventions in Sandusky, OH, seeks a Housekeeping Lead Supervisor to guide daily housekeeping operations, maintain room standards, and lead a team of associates with a focus on guest satisfaction. The role emphasizes leadership, teamwork, and delivering high-quality service.

The candidate will supervise floor staff, ensure rooms and public areas meet standards, and collaborate across departments to create a welcoming environment consistent with the Kalahari Promise to Lead