Housekeeping Lead

Concord Hospitality Enterprises; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401K

Tuition assistance

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises is seeking a Housekeeping Lead for a North Carolina property in Pinehurst. The role focuses on maintaining high cleanliness standards and leading the housekeeping team to deliver exceptional guest experiences.

You will oversee daily room cleaning, inspect facilities, and ensure standards are met. This full-time position includes benefits and opportunities for career advancement within the Concord portfolio.

Qualifications

• 1 year: Inspecting
• 2 years: Housekeeping Room Care

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean rooms daily following the Housekeeping Guidelines.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.

Skills

Team leadership

Detail oriented

Reliability

Job description

Description

We are hiring a Housekeeping Lead!

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean rooms daily following the Housekeeping Guidelines.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Qualifications / Experience

• 1 year: Inspecting
• 2 years: Housekeeping Room Care

Behaviors

• Leader: Inspires teammates to follow them (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Preferred

  Goal Completion: Inspired to perform well by the completion of tasks

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality