Housekeeping Lead

Chelsea Piers; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Chelsea Piers is seeking a Housekeeping Level 2 Associate to maintain cleanliness and safety within its facilities. The role involves a variety of cleaning tasks, customer service, and the operation of cleaning machinery. Ideal candidates will have prior experience, attention to detail, and a commitment to excellence.

Qualifications

• 1+ year experience as Housekeeping I Associate preferred.
• Ability to train Hospitality Associates.
• Business proficiency in English.

Responsibilities

• Ensure club and exercise equipment are clean and well maintained.
• Complete housekeeping tasks like cleaning windows, dusting, mopping.
• Operate cleaning machinery for deep cleaning floors.

Skills

Reliability

Attention to detail

Customer service

Problem-solving

Education

OSHA 10 Certification

Tools

Cleaning machinery

Job description

Job Details

Job Location: Chelsea Piers Fitness - Flatiron - New York, NY

Salary Range: $20.00 - $20.00 Hourly

Description

The Opportunity:

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

Role & Responsibilities:

As a Housekeeping Level 2 Associate, you must be a reliable, dedicated teammate who has expertise in facility cleaning and demonstrates the desire and ability to take on additional housekeeping responsibilities. At Chelsea Piers Fitness, we are dedicated to creating beautiful spaces that inspire a sense of belonging and connection. Your attention to detail, cleanliness, + safety is key to upholding our commitment to our members. Each detail adds to a member’s experience, and your efforts can ensure that our members have safe, positive, and engaging experiences.

The responsibilities and duties described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

General Responsibilities:

• Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests
• Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc.
• Ensure clean folded towels are available at all times around the facility and in locker rooms
• Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas
• Regularly stock housekeeping supplies and help keep well organized storage areas
• Operate and have full understanding of various chemicals and personal protective equipment
• Assist with event and party set-up and break-down; including setting up tables, chairs, etc.
• Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times
• Notify management team when any rooms or equipment need immediate attention
• Follows safety standards and practices at all times

Lead Responsibilities:

• Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.)
• Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful
• Engages and builds relationships with members with exceptional customer service
• Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc.
• Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.)
• Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.)

Qualifications

Qualifications:

• 1+ year experience as Housekeeping I Associate, preferred
• 25+ hours/ week
• “Above Expectations” performance on Quarterly Reviews
• Expertise with cleaning machinery
• Ability to train Hospitality Associates
• Business proficiency in English
• 100% reliable
• OSHA 10 Certified, preferred