Housekeeping Inspector

Hilton Grand Vacations; Myrtle Beach (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Travel discounts

Paid vacation

Paid sick days

401(k) match

Tuition reimbursement

Employee stock purchase

Learning opportunities

Recognition program

Job summary

Hilton Grand Vacations is seeking a friendly Housekeeping Inspector to help maintain the high standards of our resorts. You will inspect guest rooms and public areas, ensure cleanliness upon arrival, and interact with guests by delivering extra items to rooms.

This role emphasizes guest service and attention to detail, with daily responsibilities including inspections, inventory replenishment, reporting issues to management, and supporting the housekeeping team to deliver exceptional experiences.

Qualifications

• 2+ years of housekeeping experience.
• Ability to communicate effectively with guests and team.
• High School Diploma or equivalent.
• Ability to perform multi-task assignments.

Responsibilities

• Inspect all units assigned to ensure quality meets resort standards.
• Inspect all public areas as assigned.
• Clean units and public areas as assigned.
• Report quality problems to management and ensure corrective action.
• Conduct written inspections on units as designated by management.
• Replace missing inventory items in units.
• Report maintenance issues and suspicious activity to security.
• Keep assets and supplies secure in storage at all times.
• Assist management in maintaining accurate linen and supply inventory.

Job description

Seeking an enthusiastic, guest friendly, proactive individual with a passion for hospitality to join our team as a Housekeeping Inspector. You will inspect rooms by ensuring that our guest rooms meet their standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Schedule Details: We are hiring Day Shift including weekends and holidays

What will I be doing?

To maintain an acceptable level of cleanliness and quality control in the guest units and public common areas at the resort while providing outstanding customer service to all owners, guests and their families.

• Inspects all units assigned and ensure they are in accordance with the level of quality for the resort.
• Inspects all public common areas as assigned.
• Cleans units and public common areas as assigned.
• Reports any problems of quality to the management and ensures corrective action is taken.
• Performs written inspections on units as designated by management.
• Replaces any missing inventory items in the units.
• Reports any maintenance problems to management and any suspicious activities to security.
• Ensures all assets and supplies for the department are secure in storage at all times.
• Assists management in maintaining an accurate inventory of linen and supplies.

What are we looking for?

To fulfill this role successfully, you'll need to possess the following minimum qualifications and experience:

• Ability to perform multi-task assignments.
• Ability to communicate (oral and written) with team members and guests.
• 2+ year housekeeping experience
• High School Diploma or equivalent

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.