Housekeeping Inspector

Magnolia Hotels; Houston (TX); On-site; USD 41,328,000 - 57,859,000; Full time

Job summary

Magnolia Hotels Houston is seeking a Housekeeping Room Inspector to ensure guest rooms and public spaces meet cleanliness, safety and service standards. You will inspect rooms, coordinate with the Housekeeping Manager, manage keys and inventories, and contribute to a safe, welcoming environment for guests.

Responsibilities include reporting performance, enforcing safety, and supporting training and departmental processes. Evening/weekend shifts and a collaborative team culture are required.

Qualifications

• High school diploma or equivalent is required.
• Prior housekeeping experience in rooms is preferred.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Inspect assigned sections to ensure cleanliness and safety meeting standards.
• Maintain and uphold company policies and assist in staff development and training.
• Report to Housekeeping Manager on performance and/or behavior of staff.
• Control keys and maintain security of all guest rooms (occupied and unoccupied).
• Enforce safety regulations to provide a safe working environment.
• Communicate with Housekeeping Manager and other departments and guests.
• Follow procedures for reporting maintenance issues and handling lost and found items.
• Maintain cleaning supplies and inventory; assist with inventories of linens and products.
• Help with equipment maintenance and upkeep of housekeeping tools.
• Participate in programs for professional growth and development.

Skills

Guest communication

Attention to detail

Bilingual

Education

High school diploma

Job description

The Housekeeping Room Inspector conducts inspections, and maximizes the efforts of the entire department in order to ensure compliance with all standards of guest satisfaction, cleanliness, sanitation and productivity and efficiency set by the Hotel. The Room Inspector’s p osition is to ultimately ensure that guests of the Magnolia Houston enter a unit that is clean, sanitary and welcoming. Each Inspector will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our guest rooms offer. They will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.

Responsibilities

• Inspect your entire assigned section (guest rooms, linen rooms, hallways, public spaces, grounds etc.) to ensure cleanliness, safety and proper condition to meet or exceed departmental and Hotel standards.
• Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
• Report to the Housekeeping Manager on the performance and/or behavior of the employees assigned to the Supervisor.
• Control keys, master and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied. File key sign-out, sign-in sheets as directed.
• Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
• Communicate effectively with Housekeeping Manager, Front Office, Engineering, Houseman staff and other departments and guests.
• Follow Hotel procedures for reporting Housekeeping related maintenance issues.
• Follow Hotel procedures for the handling of lost and found items given to you by Housekeeping personnel.
• Adhere to Hotel procedures for sending or receiving messages on the two-way radio.
• Maintain cleaning and chemical supplies including inventory and ordering if directed.
• Assist with scheduled inventories of Housekeeping linens, amenities and other products.
• Help maintain Housekeeping equipment such as vacuums, and rolling stock.
• Participate in established programs designed to further professional growth and development

Qualifications

• Ability to work a flexible schedule that will include evenings, weekends and holidays .
• High school diploma or equivalent
• P rior experience in housekeeping experience in rooms preferred
• Must be able to work well under pressure;
• Must be able to accurately follow instructions (verbally and written);
• Must possess guest facing communication skills;
• High attention-to-detail
• Bilingual

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off and are proud to offer participation in a 401(k) plan with a company match!

#Magnolia