Housekeeping Houseperson - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

Hilton Worldwide, Inc.; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading global hospitality company as a Houseperson at a vibrant new location in Nashville! In this role, you'll be integral to maintaining the hotel's high standards of cleanliness and guest satisfaction. Enjoy a range of amazing benefits, including travel discounts, comprehensive health plans, and opportunities for career growth. This is more than just a job; it's a chance to be part of a dynamic team dedicated to delivering exceptional hospitality experiences. If you're passionate about service and ready to make a difference, we want you on our team!

Benefits

Team member travel discounts

Comprehensive medical, dental, and vision plans

401(k) plans

Employee stock purchase program

Paid time off

Flexible scheduling

Mental health resources

Employee assistance programs

Discounts for friends and family

Qualifications

• Strong focus on delivering exceptional guest experiences.
• Ability to work as part of a team and maintain high standards.

Responsibilities

• Clean and maintain designated areas of the hotel to high standards.
• Respond to guest requests and report maintenance issues promptly.
• Perform deep cleaning tasks and assist in cleaning guest rooms.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Education

High School Diploma or Equivalent

Job description

"Be Part of Nashville’s Newest Gem! Join the Canopy at Bankers Alley as a Houseperson and Help Us Shine in Hilton’s First Managed Location!"

"Join Hilton and Unlock Amazing Benefits!"

• Travel the World : Take advantage of team member travel discounts at Hilton properties worldwide.
• Health & Wellness : Comprehensive medical, dental, and vision plans to keep you at your best.
• Retirement & Savings : Build your future with 401(k) plans and Hilton’s employee stock purchase program.
• Career Growth : Access world-class training and career advancement opportunities.
• Work-Life Balance : Enjoy paid time off, sick leave, and flexible scheduling.
• Well-being Support : Mental health resources and employee assistance programs.
• Hilton Family Perks : Discounts for friends and family at Hilton hotels.

Hilton is more than a job; it’s a journey. Join us today!

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!