Housekeeping Houseperson

Commonwealth Hotels; West Carrollton (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Same-day pay

Paid time off

Hotel stay discounts

Online training

Employee assistance program

Job summary

Commonwealth Hotels is seeking a Hotel Housekeeping Houseperson for Candlewood Suites Carrollton. This role supports guest services and property cleanliness in a fast-paced hotel environment within the Hilton brand network.

The position offers benefits such as healthcare, 401(k) with company match, paid time off, and employee discounts, plus opportunities for professional growth through online training and team recognition.

Qualifications

• High school diploma or equivalent.
• Customer service skills with a strong focus on guest satisfaction.
• Strong time-management and organizational abilities in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating with team members.

Responsibilities

• Deliver linens, toiletries, and cleaning supplies to room attendants.
• Clean public areas including hallways, lobbies, elevators, and meeting rooms.
• Remove trash and replace garbage bags in common areas.
• Keep housekeeping closets and carts stocked and organized.
• Assist with deep-cleaning tasks as needed.
• Respond to guest requests for towels, pillows, and amenities.
• Assist with luggage handling when required.
• Sort and deliver clean and soiled linens between housekeeping and laundry.
• Replace bed linens and towels in designated areas.
• Move and arrange furniture for guest needs or maintenance.
• Report maintenance issues to engineering; follow safety procedures.

Skills

Customer service

Time management

Organization

Guest engagement

Education

High school diploma or equivalent

Job description

The Candlewood Suites Carrollton is seeking a Hotel Housekeeping Houseperson.

About Us:

Working at the Candlewood Suites Carrollton offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel is at the heart of it all. Just minutes from local landmarks like the Algonquin Mill and the McCook House Civil War Museum, we offer guests a comfortable and welcoming stay in the center of Carrollton’s charm. As part of our team, you will play a vital role in creating memorable guest experiences while working in a supportive and collaborative environment. If you are ready to build your career in hospitality and make a meaningful impact, we would love to have you join us at Candlewood Suites

Why This Role?

Working as a hotel housekeeping houseperson at the Candlewood Suites Carrollton offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Housekeeping Houseperson include:

• Assisting room attendants by delivering linens, toiletries, and cleaning supplies.
• Cleaning public areas such as hallways, lobbies, elevators, stairwells, and meeting rooms.
• Removing trash and replacing garbage bags in common areas.
• Ensuring that housekeeping closets and carts are stocked and organized.
• Assisting with deep-cleaning tasks as needed.

Guest Assistance

• Responding to guest requests for additional towels, pillows, blankets, or other amenities.
• Assisting with luggage handling when required.

Laundry & Linens

• Collecting, sorting, and delivering clean and soiled linens between housekeeping and laundry.
• Replace bed linens and towels in designated areas as needed.

Setups & Special Requests

• Moving and arranging furniture when necessary for guest needs or maintenance.

Safety & Compliance

• Reporting maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department.
• Following hotel safety procedures and security policies.

Ensuring compliance with sanitation and hygiene standards.

What We Are Looking for in a Hotel Housekeeping Houseperson includes:

• High school diploma or equivalent
• Customer Service Skills: Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/cvgkr-residence-inn-kenwood/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Kenwood, Ohio!