Housekeeping Houseperson

AC Element Phoenix Norterra; Phoenix (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Crescent hotel in Phoenix, AZ is seeking a housekeeping associate to assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, while assisting room attendants to uphold Crescent's high standards.

The role requires a self-starting, team-oriented individual who can lift up to 100 lbs, communicate with guests, and maintain a professional appearance. Regular attendance and cooperation with coworkers are essential.

Qualifications

• Self-starter with even disposition.
• Professional appearance and manner at all times.
• Able to communicate well with guests.
• Willing to pitch in and help coworkers as a team player.
• Able to lift, bend, and move heavy objects up to 100 lbs.
• Able to understand and follow supervisor instructions.

Responsibilities

• Stock linen closets with amenities and supplies for room attendants.
• Empty room attendant carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors; polish mirrors and elevator doors.
• Vacuum, sweep, and mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.
• Maintain regular attendance and be available to work on a schedule.
• Perform any other job-related duties as assigned.

Skills

Self-starter

Professional appearance

Guest communication

Team player

Heavy lifting

Follow instructions

Job description

AC Hotel Phoenix
25100 N 22nd Ln
Phoenix, AZ 85085, USA

Description

JOB OVERVIEW: Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain Crescent’s high standards of quality.

ESSENTIAL JOB FUNCTIONS:

• 1. Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
• 2. Empty room attendant carts of soiled linen and trash.
• 3. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• 4. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• 5. Flip mattresses and move furniture as assigned by supervisor.
• 6. Comply with attendance rules and be available to work on a regular basis.
• 7. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions from supervisor.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Qualifications

Experience

1-3 years:

1-3 years:

Housekeeping or Janitorial Experience

Preferred

Guest Service or Hospitality Experience (Preferred but not required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.