Housekeeping Houseperson

Outbound Mammoth; Mammoth Lakes (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

CoralTree Hospitality Group in Mammoth Lakes is hiring a guest room attendant dedicated to delivering exceptional service while maintaining spotless rooms, corridors, and public areas. You will follow procedures to clean, stock supplies, and report maintenance needs.

Applicants should have a high school diploma or GED (or relevant experience), be fluent in English, and be able to work varied shifts. Prior hospitality experience is preferred in a Four Diamond environment.

Qualifications

• High school diploma or GED or minimum of six months related experience and/or training; or equivalent combination of education and experience.
• Previous hospitality experience in a Four Diamond quality organization preferred.
• Must be able to understand, speak, read, and write in the basic English language.

Responsibilities

• Provide exceptional guest service and maintain cleanliness of rooms and areas.
• Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies.
• Maintain knowledge of proper maintenance and use of equipment and ensure safety standards.
• Report damages or maintenance problems and follow security procedures for keys and buildings.

Skills

Detail oriented

Organized

Flexible

Education

High school diploma or GED

Six months related experience

Job description

Overview

This position shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for the hotel.

Responsibilities

Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries. Must be detail oriented, organized, and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift. Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment. Maintain complete knowledge of proper maintenance and use of equipment. Monitor and maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas as assigned (i.e. remove trash and linen, wipe down shelves/counters, vacuum carpets and area rugs, sweep and wax floor, relocate improperly stored items to proper storage areas, etc.). Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards Provides accurate key control and effective security for all keys, buildings, and vehicles. Follow proper procedures to report any damages or maintenance problems. Handle lost and found items according to department and company procedures. Report to work on time and according to posted schedule.

Qualifications

High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience). Previous hospitality experience in a Four Diamond quality organization preferred. Must be able to understand, speak, read, and write in the basic English language. Must be available to work varied shifts and flexible schedules.