Housekeeping Houseperson

CoralTree Hospitality Group; Indio (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

CoralTree Hospitality Group in Indio, CA seeks a Houseperson to maintain guest rooms and resort public areas, stock linen carts, and assist with guest requests. The role involves cleaning, stocking, and coordinating with team members to ensure smooth operations across all hotel spaces.

Must have a high school diploma or GED, basic English, and ability to lift and move supplies; involves varied shifts and teamwork with housekeeping staff.

Qualifications

• Ability to communicate with guests, coworkers and management.
• Must understand, speak, read and write basic English.
• Flexible schedule and varied shifts.

Responsibilities

• Stock housekeeping carts and linen carts; maintain loading dock area clean.
• Clean hallways, stairs, elevators and public areas as assigned.
• Use cleaning chemicals safely according to regulations and hotel requirements.
• Report maintenance issues and log them in the system.
• Deliver or pickup rollaway beds or cribs; handle lost and found items per protocol.
• Provide guest requests promptly and stock supplies as needed.

Skills

Guest interaction

Attention to detail

Punctuality

Interpersonal skills

Education

High school diploma or GED

Job description

Overview

The Houseperson is responsible for preforming general clean up tasks, maintains guest rooms, and all resort public areas. Responsible for collecting and distributing linens as well as fulfilling any Room Attendant and Guest requests for additional supplies such as cleaning supplies, equipment (vacuum cleaners), Terry, linens and/or anything additional to complete the cleaning of the rooms and common areas.

Salary Rate: $18.50/hr

Qualifications/Skills

Responsibilities

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the team member will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential

• Ability to satisfactorily communicate (interact, understand, & respond) with guests, co-workers and management to their understanding
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through courtesy, cooperativeness and work with a minimum of supervision
• Punctuality and regular and reliable attendance
• Interpersonal skills and the ability to work well with co-workers and the public.

Essential Job Functions

• Stocking all carts, cady, and chemicals
• Stock all linen carts
• Ability to use the systems and equipment provided by the resort, this includes and is not limited to the use of Alice, radios, and/or other communication devices
• Ensure security of any assigned keys and provided equipment
• Ensure sign in and out of all devices
• Report and log all maintenance issues, requests in Alice
• Follow lost and found protocol with all lost/found items throughout the property
• Bring down dirty linen as well as stock clean linen in proper locations keeping track of inventories for the day, etc.
• Maintain loading dock area clean
• Maintain the outside walkways, and clean other areas as needed or assigned.
• Vacuum hallways
• Remove webs from light fixtures
• Clean stairs and stair rails
• Clean elevators
• Spot clean carpets
• Collect all stained linen from closets and place into designated bin
• Collect and dispose of trash around property
• AM shift should distribute any clean linen left in loading dock from previous night
• Stock housekeeping carts
• All housekeeping request should be completed in a reasonable time
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Deliver/Pick up any rollaway beds or cribs to and from the guest rooms.
• Maintain storage closets clean and stocked with bottled water, toilet paper, Tissue
• Fulfill housekeeper requests
• Knowledgeable of hotel fire and emergency procedures

Qualifications

High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience). Previous hospitality experience preferred. Must be able to understand, speak, read, and write in the basic English language. Must be available to work varied shifts and flexible schedules.

Physical Requirements

The physical requirements are representative of those that must be met by the team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Endure various physical movements throughout the work areas such as reaching, extending arms over head, bending and stooping.
• Ability to grasp, bend, stoop, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs.
• Ability to push or pull a vacuum and wheeled cart weighing up to 100 lbs.