Housekeeping Houseman

Holiday Inn Milwaukee Riverfront by IHG; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Milwaukee is seeking a dedicated houseperson to ensure a memorable experience for guests. The role involves maintaining cleanliness in public areas, delivering requested items to rooms, and providing exceptional customer service. Ideal candidates will have a strong work ethic, experience in housekeeping, and a commitment to guest satisfaction.

Qualifications

• 1 year experience as a houseperson or housekeeper strongly desired.
• Strong knowledge of cleaning techniques and products.
• Exceptional customer service experience.

Responsibilities

• Restock linen supply on each floor by transporting clean linen.
• Make deliveries to guest rooms for guest-requested items.
• Maintain cleanliness of guest rooms, hallways, and lobby.

Skills

Customer Service

Cleaning Techniques

Organizational Skills

Time Management

Communication Skills

Education

High School Diploma or GED

Job description

Holiday Inn Milwaukee Riverfront by IHG • Milwaukee , WI , US

Posted 2 days ago

Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies.

You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Responsibilities

• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces

Qualifications

• 1 year experience as a houseperson or housekeeper strongly desired
• Strong knowledge of cleaning techniques and products
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Must have graduated high school or received an equivalent certification (GED)